Unable to log into NMM
Posted 19 July 2012 - 08:41 PM
Posted 26 July 2012 - 07:33 PM
If you can log into the forums but not to NMM, you probably have a non standard character in your password. Passwords for NMM are more strict than the rest of the site.
Change your password
MUST be only English characters and numbers (upper or lower case are fine)
No non English characters ( such as ç or ű )
No special characters (& # etc)
No dash, underscore or spaces (- _ )
At least 6 characters
Edit - some new info. Several people say they have been able to get it to allow them when they typed their password into notepad, (Or somewhere else) then copied it and pasted it into the NMM password field. Sounds strange to me, but maybe worth trying.
Actually there is a very easy and simple explanation for this. Notice the gray smudge after username and password? The first letter you enter is under that smudge, so there is no bug where you have to type twice to get it going.
Simply click the username box or password box once then type your username and password out.
It feels like it's missing a letter but it's not Hope this helps.
Posted 03 August 2012 - 12:18 AM
Posted 06 August 2012 - 09:50 PM
I am using the latest version of NMM. I have only lowercase letters in my password. I have tried changing it to 6 and 8 letter passwords and it still will not work. I have tried adding numbers and it has not worked. I have tried reinstalling and it has not worked. I have tried typing the username and password into notepad then copying them. I have tried disabling all anti-spy/virus/malware programs and added exceptions to those security programs and the firewall.
Are there any other solutions? I can log into the forums and the website just fine, but it will not give me access to NMM, just the message "The given login information is invalid." This makes me think it is a server problem and not something on my end.
Posted 07 August 2012 - 05:37 AM
Update on this i found the problem i was haveing. When i type the first letter of my username are password nothing appears , so what i was doing was pressing the first letter again until it appeared.
It turns out my first keystroke was registered but remained hidden? , So to get it to work i just typed in the username and pasword and ignored that fact that the first letter was not appearing in the box and it worked fine for me,
Might have something to do with peoples DPI and dispaly settings , i am playing on a 60" plasma so i guess thats what caused it for me )))
Edited by moonraker123, 07 August 2012 - 05:59 AM.
Posted 11 August 2012 - 01:06 AM
A note to the Devs, you may want to put more space between the lables and edit fields so they don't interfere with each other or at least change the Z-Order to make the edit fields display on top of the text label controls.
Edited by Tarrien, 11 August 2012 - 01:08 AM.
Posted 11 August 2012 - 09:58 AM
Posted 12 August 2012 - 05:37 AM
However, I can still login to NMM on the old Win 7 PC with the same account & password. Whatever the problem is, it isn't the configuration of the password itself.
I tried the notepad method, didn't work.
Edit: I missed the post by Elleln above, tried re-downloading and re-installing without removing the first version; fixed the problem, no idea what is going on there as it was the same version that was originally installed
Edited by Tenzan, 12 August 2012 - 05:45 AM.
Posted 13 August 2012 - 03:27 PM
Posted 19 August 2012 - 10:26 PM
Unfortunately, this did not resolve my log-in issue. So I reverted to a number of other suggestions found in this thread. Then I thought that if the password line was having this problem the username might also have it. Guess what, it did.
So in non-storytelling mode here is the problem and possibly (hopefully) a solution:
Both the Username and Password text entries are hiding the first letter/number/symbol (whatever) of your Username and Password. They will not show when you type them the first time. Naturally, you will type the first character twice to compensate. This of course results in your Username and Password being wrong.
The solution: Ignore the fact that the first character does not show on either the Username or Password text entries. It's still there. Continue typing your Username and Password. Log-in. And wallah! Hello NMM!
Hope this helps someone else.
In my attempts to get the NMM working I created a second account. How do I delete said account? It has no mods downloaded or anything else, I was just trying to get this damn thing to work.