Not asking for a refund and not being rude, I'm asking for communication. You are the site owner and have failed to communicate with the community the ongoing issue. Apparently you knew there is a site-wide disturbance yet didn't post anything anywhere and left it to the user to figure out what is going on. To say "well it was said in another thread you just didn't read that particular thread" is simply poor communication. You should have made a news post about so everyone coming to the site would be well aware of the issue. This problem is nearing 4-6 days old so you had plenty of time to write something. If more people knew that there was a site-wide problem, that you knew about it, that you were working on it, then i doubt you would have all these negative feelings and incredibly large number of tech support threads on the same issue. I do love this site and support it and hope it continues and grows. You have done a superb job in creating this community and filling a desperate community need (especially with PES going into archive) . If my tone seems overly harsh it is because problems like these have crippled and shut down other sites before simply because people were in the dark that something was wrong and strong negative feelings developed due to lack of communication over the issue. Nobody wants to see this site shutdown, anything suggested is to ensure the problem is not being ignored.
