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Gifted premium but not showing up?


kaitekat

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Since Nexus isn't currently accepting anything other than Paypal, I gifted my husband a month of Premium since I have paypal and he doesn't. While Nexus took my money quickly enough, his account still shows as "supporter". Does it normally take awhile for the premium to be added to the account? I've never had this issue when renewing my own.

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Hi kaitekat,

 

Sorry about this, we've been having some intermittent problems with the membership system the last few days. I can see your purchase, if I can't work out what went wrong with the gift process I'll add your husband's Premium time manually.

 

Edit: I've manually applied the membership starting today.

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