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Time to approve new game


FlohFahrenberger

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Hey there!

 

I think the "approve a new game" process might need some updating... The reason I am writing this: I recently uploaded a couple of mods, each for a new VR game. The last one was for "Vertigo Remastered" and the game approval has now been pending for 5 days. That's just not a great user experience for people who are uploading their creations that they worked hard on, and want people to enjoy asap. :-)

 

It seems this process is still done manually? And that I cannot see what is going on right now, or if there are any issues I could help with? Shouldn't it be possible to make this an automated creation, if the creator requests a new game while uploading a mod at the same time? I mean, you could ask for a Steam-Link or something that the exact title and cover art can be extracted or something... And if this needs to remain a manual process, it might help the uploaded to give them a little more info on the status. Just something like "We are working on this but are currently very busy" or "The task has been assigned to *** for approval"? Just so we aren't left in the dark waiting for whenever... :-)

 

Would that be possible?

 

In any case, thanks for providing a neat platform that we can use!

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Hi there, thank you for your feedback and sorry for the game being stuck with a pending approval for 4-5 days. As you're pointing out it is a manual process that would benefit from some of the suggestions you made.

 

That being said we're getting the game approved for you today.

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  • 3 weeks later...

Hey there!

 

I think the "approve a new game" process might need some updating... The reason I am writing this: I recently uploaded a couple of mods, each for a new VR game. The last one was for "Vertigo Remastered" and the game approval has now been pending for 5 days. That's just not a great user experience for people who are uploading their creations that they worked hard on, and want people to enjoy asap. :-)

 

It seems this process is still done manually? And that I cannot see what is going on right now, or if there are any issues I could help with? Shouldn't it be possible to make this an automated creation, if the creator requests a new game while uploading a mod at the same time? I mean, you could ask for a Steam-Link or something that the exact title and cover art can be extracted or something... And if this needs to remain a manual process, it might help the uploaded to give them a little more info on the status. Just something like "We are working on this but are currently very busy" or "The task has been assigned to *** for approval"? Just so we aren't left in the dark waiting for whenever... :-)

 

Would that be possible?

 

In any case, thanks for providing a neat platform that we can use!

 

Hey again,

 

I know this is asking a lot. But I uploaded two new mods this week alone, and I was really hoping for the community to enjoy them before the holidays... Alas, they are again pending the manual addition of the new games ("AGAINST" and "Space Pirate Trainer", a very new and a very old VR game on Steam).

 

Does anybody know if I can maybe get the ball rolling and get these two mods published, as a Christmas miracle basically. Normally, I would just patiently wait a few more days as I have done in the past, but I think it would be really great for people to actually have these over the holidays, with tons of brand new VR headsets and haptics feedback gear (that's what the mods are about) under the Christmas tree... :laugh:

 

That would be really awesome!

 

Thanks and I am really sorry for being pushy.

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