6 replies to this topic

[Gree1ord]

Hi I have tried to download https://www.nexusmod...es&file_id=4268 this mod, it failed numerous times across multiple devices and at different times of day, I tried to manually link it in Vortex, that also did not work.

Sent an email to support,they told me to make this thread.


country: Hungary
ISP: Digi

Download speeds: 950mib/s

link: https://www.nexusmod...es&file_id=4268

traceroute below

Attached Files

•  troute.png   25.33KB   2 downloads
•  tests.png   24.91KB   2 downloads

Edited by Gree1ord, 05 May 2022 - 05:14 AM.

[Pickysaurus]

Hi there,

 

Can you please perform the full set of network tests requested in the email response? So we can check your connection to all of our different CDN servers. 

 

It's most likely an ISP or routing issue. I can't really give any other advice without the full test suite. 

[Gree1ord]

What am I missing exactly?
I posted all the above

 

namely

Country
ISP
Speedtest result (i am well aware that this will not be the issue)
Mod link I wanted to download
Traceroute output

[Pickysaurus]

You are missing the server tests for all the different CDN nodes. There is a template at the bottom of the page: https://help.nexusmo...s-what-can-i-do

[Gree1ord]

Added the tests.

[Pickysaurus]

So it looks like you have a bad connection to the main CDN node for your location. I'm afraid this is most often an ISP issue or simply bad routing. You can try using a VPN if you have access to one. Or the tests show the Premium-only CDN has a much stronger connection from your location, but that obviously requires a Premium plan. 

[Gree1ord]

Using a VPN solved it.