Download Speed Limited With Premium

[lilratboii]

Country: USA

 

Internet Service Provider (ISP): Mediacom

 

Average Download Speed (non-Nexus downloads): 26MB/s

Download Tests:

• Amsterdam: 446KB/s

• Prauge: 1MB/s

• Los Angeles: 960KB/s

• Chicago: 1.9MB/s

• Miami: 750KB/s

• Premium CDN: 2.2MB/s

Download Links:

 

• https://www.nexusmods.com/Core/Libs/Common/Widgets/DownloadPopUp?id=238199&game_id=1704

 

• https://www.nexusmods.com/Core/Libs/Common/Widgets/DownloadPopUp?id=1000178185&game_id=110

 

 

TraceRoute Results:

C:\Users\Blind>tracert files.nexus-cdn.com

Tracing route to files.nexus-cdn.com [195.181.162.41]

over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1

2 16 ms 19 ms 15 ms 150-195-104-1.client.mchsi.com [150.195.104.1]

3 23 ms 13 ms 15 ms 172.30.28.69

4 34 ms 29 ms 30 ms 10.16.64.124

5 20 ms 24 ms 24 ms 10.16.64.104

6 24 ms 36 ms 22 ms 10.16.64.5

7 26 ms 29 ms 19 ms 68-66-73-68.client.mchsi.com [68.66.73.68]

8 25 ms 24 ms 19 ms po10.atlga001er1.mchsi.com [68.66.72.29]

9 45 ms 19 ms 19 ms 76.74.79.80

10 75 ms 70 ms 66 ms ae23.cr3-lax1.ip4.gtt.net [89.149.187.114]

11 65 ms 64 ms 70 ms ip4.gtt.net [208.97.210.186]

12 80 ms 80 ms 79 ms vl1106.mia-eq1-core-2.cdn77.com [138.199.0.3]

13 89 ms 79 ms 80 ms vl202.mia-cl2-dist-1.cdn77.com [185.156.45.243]

14 * * * Request timed out.

15 90 ms * * unn-195-181-162-41.cdn77.com [195.181.162.41]

16 * 81 ms * unn-195-181-162-41.cdn77.com [195.181.162.41]

17 81 ms * * unn-195-181-162-41.cdn77.com [195.181.162.41]

18 * 91 ms * unn-195-181-162-41.cdn77.com [195.181.162.41]

19 83 ms * * unn-195-181-162-41.cdn77.com [195.181.162.41]

20 * * * Request timed out.

21 * * 81 ms unn-195-181-162-41.cdn77.com [195.181.162.41]

Trace complete.

[Pickysaurus]

Hi there,

 

I'm afraid it appears you simply have a bad connection to all of our servers around the the world. I can see Premium CDN has the best connection for you.

 

Perhaps you could try a VPN, if you have access to one?

[lilratboii]

I attempted yesterday to send in a new ticket about this problem, and was told to reply to this thread, so I will be copy and pasting what I said in my email.

 

I have gigabit ethernet. I have paid for Premium for YEARS and over the last few months my download speed has been abysmal. Through separate locations, connections and different servers, it's always capped at the same speed. 1-2 MB/s.. The last time I contacted you had me do a speed test and simply told me I have a bad connection, this makes no sense given that I have 800+ mb/s download and upload speed, I would like to know if there is any possibility that my account has some sort of flag capping me at a certain download speed. I have tried every server, and using a VPN to connect directly to a server closer to yours, no change in speed.

[Pickysaurus]

While your general broadband speed may be fast, your ISP's route to our servers may be using cheap routing which results in poor speeds. There are many different servers and cables the data passes through before it reaches you and something on that route is bottlenecking you. This is evident by your trace route results as the timeouts happen further down the "chain".

 

I can confirm we are not applying any speed restriction from our end.

[lilratboii]

I decided to perform another traceroute test and see if it's any different. My connection throughout the test is noticeably faster than the last time I did this, as I'm in a different location and have a better internet service

I'm still getting pretty much the same average download speeds on each download server from your site, even though my average download speed outside Nexus is now around 40-50 MB/s. I have tried a VPN and it showed relatively no improvement. Is there anything that you would recommend I do in order to increase my download speed? TraceRoute results below.

C:\Users\Blind>tracert files.nexus-cdn.com

Tracing route to files.nexus-cdn.com [143.244.60.47]

over a maximum of 30 hops:

1 21 ms 5 ms 9 ms 192.168.40.1

2 7 ms 6 ms 7 ms 100.100.22.2

3 10 ms 6 ms 8 ms ae-0-2-owsomi21-core4.daystarr.net [69.41.0.50]

4 10 ms 14 ms 7 ms unknown.static.123.net [66.103.237.241]

5 13 ms 7 ms 7 ms 67.214.125.195

6 15 ms 15 ms 17 ms det-b1-link.ip.twelve99.net [62.115.180.113]

7 15 ms 19 ms 38 ms chi-b23-link.ip.twelve99.net [62.115.141.222]

8 15 ms 16 ms 16 ms chi-b24-link.ip.twelve99.net [62.115.138.55]

9 23 ms 21 ms 17 ms datacamp-svc056996-ic337371.ip.twelve99-cust.net [62.115.187.242]

10 27 ms 19 ms 20 ms vl202.chi-cs1-dist-1.cdn77.com [138.199.0.235]

11 17 ms 26 ms 23 ms 143-244-60-47-chicago-us.xboxvpn.com [143.244.60.47]

Trace complete.

[Pickysaurus]

Did you retry the speed tests from the new location? Unfortunately a lot of this comes down to routing issues which can only be reported to your ISP for investigation. We've removed all restrictions from our end, so it's only the internet hardware the data passes through on it's way to you that will cause slowdowns.