ryanmaidenfan Posted August 10, 2022 Share Posted August 10, 2022 I can't get past the splash screen/logo whenever I try to open the app. I've tried excluding it from my antivirus, I've tried reinstalling, I've tried the custom install, I've tried installing a past version, nothing works. Not even discord was able to help, as they are clueless themselves. Just what is my problem? Link to comment Share on other sites More sharing options...
rmm200 Posted August 10, 2022 Share Posted August 10, 2022 Did you try the old customer support favorite - reboot your computer?If Microsoft has pending updates, I have noticed a lot of failures on mine. Link to comment Share on other sites More sharing options...
ryanmaidenfan Posted August 10, 2022 Author Share Posted August 10, 2022 Did you try the old customer support favorite - reboot your computer?If Microsoft has pending updates, I have noticed a lot of failures on mine.I just tried that - nothing. :( Link to comment Share on other sites More sharing options...
jaydawg55 Posted August 11, 2022 Share Posted August 11, 2022 When was the last time your Vortex install worked for you? Link to comment Share on other sites More sharing options...
Pickysaurus Posted August 11, 2022 Share Posted August 11, 2022 When this happens it usually means something on your PC has seriously broken your Vortex state - which means it's likely all the data in the app is now lost. You can go to %appdata% and rename the "Vortex" folder to something else, then start up the app and see if this helps. If it does then you may need to delete the old folder you just renamed but if you mods are installed there (default location) you may want to copy them to the new folder first. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now