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download problem speed premium

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#1
liveforwin

liveforwin

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Hi, I bought premium to increase my download speed and automate downloads, but my downloads are still limited to 1mb. I would like to ask for your help.
 
Country: I'm in Turkey and I've bought premium before and never had such a problem.
ISP: Turksat
Test download speeds: Average 92.21 MB
Your download link: Both on the website and in vortex the speed for all modes is only 1 mb.
TraceRoute: I didn't understand, but it was clear that there was no problem with my internet

I have turned my modem off and on, turned my computer off and on, turned my nexus account off and on, but it never exceeds 1 mb. I am urgently waiting for a solution, not a redirection.

 



#2
Pickysaurus

Pickysaurus

    Community Manager

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Hi there,

 

It looks like you haven't provided all the information we need to help you. As discussed via email, we need all the information in the troubleshooting article.

 

This Vortex extension can automate the collecting of the results: https://www.nexusmod...m/site/mods/423



#3
liveforwin

liveforwin

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Hi,

It turns out it's my internet. When I connected to another internet and tried it, i observed that it was not stuck at the 1Mbps limit.
However, my internet is 100Mbps and i have no problems with anything else. Below is the test information you requested, I am waiting for your urgent help.

Country: Turkey
Internet Service Provider (ISP): TürkNET
CDN Test: 0.7MB/s
Average Download Speed (non-Nexus downloads): 100MB/s
 
Download Tests:
  • Worldwide - Premium CDN: 1.6MB/s (Low)
  • EU - Amsterdam: 0.9MB/s (Low)
  • EU - Prague: 0.8MB/s (Low)
  • US - Chicago: 0.3MB/s (Low)
  • US - Miami: 0.3MB/s (Low)
  • US - Los Angeles: 0.3MB/s (Low)
  •  
    Download links:
  • Large File Download: https://paris-premiu.../2295/415/Large Test-415-1-0-0-1655294483.zip?md5=u957ggIjkGTUZD06rgIyQg&expires=1661772536&user_id=35572265
  • Small File Download: https://cf-files.nex.../2295/415/Small Test-415-1-0-0-1655294325.zip?md5=RVup9H6Di0tAxOrazZLr7g&expires=1661772535&user_id=35572265
  •  
    TraceRoute Results:
    Tracing route to files.nexus-cdn.com [89.187.191.30]
    over a maximum of 30 hops:
     
      1    20 ms    <1 ms    <1 ms  192.168.0.1 
      2     *        *        *     Request timed out.
      3     *        *        *     Request timed out.
      4    22 ms    21 ms    26 ms  88.255.159.133.static.ttnet.com.tr [88.255.159.133] 
      5    24 ms    27 ms    26 ms  00-atakoy-xrs-t2-2---10-balikesir-sr12e-t3-4.statik.turktelekom.com.tr [212.156.117.187] 
      6    26 ms    28 ms    24 ms  00-gayrettepe-xrs-t2-2---00-atakoy-xrs-t2-2.statik.turktelekom.com.tr [212.156.252.237] 
      7     *        *       24 ms  00-ebgp-gayrettepe-k---00-gayrettepe-xrs-t2-2.statik.turktelekom.com.tr [81.212.202.19] 
      8    59 ms    58 ms    59 ms  305-vie-col-1---00-gayrettepe-xrs-t2-1.statik.turktelekom.com.tr [212.156.140.114] 
      9    58 ms    57 ms    57 ms  ae12-0.vie10.core-backbone.com [5.56.20.109] 
     10    62 ms    63 ms    63 ms  ae2-2054.prg10.core-backbone.com [81.95.15.134] 
     11    66 ms    65 ms    64 ms  core-backbone.cdn77.com [5.56.17.18] 
     12    65 ms    62 ms    63 ms  vl246.prg-ttc2-cdn77-dist-1.cdn77.com [138.199.0.157] 
     13    82 ms    83 ms    66 ms  unn-89-187-191-30.datapacket.com [89.187.191.30] 
     
    Trace complete.
    
     
    Download tests generated by Vortex

     


    #4
    Pickysaurus

    Pickysaurus

      Community Manager

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    If you're getting faster speeds with a different internet connection then I'm afraid it's likely to be a fault at your ISP. You could report it to them and see if they can offer a solution. 



    #5
    D3v1LGaming

    D3v1LGaming

      Regular

    • Premium Member
    • 88 posts

    If you're getting faster speeds with a different internet connection then I'm afraid it's likely to be a fault at your ISP. You could report it to them and see if they can offer a solution. 

     

    What do you even say for them to understand, I don't think they even know what this is







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