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Extremely slow Download


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#1
N0odle1

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Hello, since yesterday evening I'm getting an extremely slow Download from nexus.
I have tested other downloads (such as steam and random files from my cloud drive) and these work just fine. I normally have a DL speed of 5mbps on average, and now I have below 100kbps, but only when downloading from nexus.

I'm in Germany
 

IPv4: 91.7.208.56

IPv6: 2003:85:ed1d:c351:e592:d0ba:47eb:cc2e

 

Pinging to files.nexus-cdn.com gives me an average of 90ms.

I'm downloading via Vortex, but the URL seems to be https://supporter-fi...rip=91.7.208.56


Downloading one of your sample files gives me the exact same dl rate as via vortex.


If you could help me that would be fantastic.



#2
Arceinne

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Same here. Also it's not just through Vortex; it affects manual download as well.



#3
CodeNamed1

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Same I should be getting 2 MB/s but I got something like 500 kbps ?? What's wrong Nexus`?

 

Edit: and yes I am talking about Manual download


Edited by CodeNamed1, 08 November 2018 - 05:28 PM.


#4
SirSalami

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Thank you for the info so-far and apologies for the slow speeds you seem to be having. Arceinne, CodeNamed1, and others who may be having issue: if you could please review the following FAQ and provide any information it details here in this thread, that may be helpful for our system admins. https://help.nexusmo...s-what-can-i-do



#5
Fyrcynn

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Getting a download speed of 2-300 kb/s at most, but it dived into the 60s at times even. I live in Hungary and I get an average of 203 ms when pinging the server in your FAQ. Also tried the test downloads, same speed.


Edited by Fyrcynn, 09 November 2018 - 05:36 PM.


#6
Kampfbunny

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Just bought premium and I get ~40 kb/s with Vortex and manual download.

I'm also in Germany and speedtest and other sites are working fine. Considering to contact Paypal for a refund tbh.



#7
gianggiangednguyen

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I have the same problem, getting constantly 2-3kb/s with both Vortex and manual download.



#8
CodeNamed1

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Thank you for the info so-far and apologies for the slow speeds you seem to be having. Arceinne, CodeNamed1, and others who may be having issue: if you could please review the following FAQ and provide any information it details here in this thread, that may be helpful for our system admins. https://help.nexusmo...s-what-can-i-do

 

It seems my speed fixed on its own. Must have been a temporarily bug



#9
dreamer2008

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I also have this problem, 20 kb download speed with both MO and manual. I had no problems a couple of days ago.



#10
CornwallisJunior

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Same problem here. No problem two days ago, but today 0-16 kb download speed. Downloads fail every other minute, so I have to retry multiple times.






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