Kuropentacle Posted May 19, 2019 Share Posted May 19, 2019 I am using Vortex 0.17.11, when I launch I have the "Anti-virus protection detected" notification. I put Vortex as exeption to both my firewall and anti-virus and the problem persisted. When I am using the check again button I get the access denied error saying that Vortex needs to access to a file named " __vortex_canary.tmp" but doesn't have the permition to. I then went to seek that folder in the file is supposed to be (inside my C:\Username\Documents) and the file is inexistant. I searched it to seee if it somehow landed somewhere else but nothing. After checking the log file I saw that the error was.Here's the extract of the logs that happens when I try the "check again" option : Sun, 19 May 2019 03:34:46 GMT - info: starting server on __fs_elevated_nV9m9Ew-N Sun, 19 May 2019 03:34:46 GMT - info: starting TLS server falseSun, 19 May 2019 03:34:46 GMT - info: starting server as Unix || Windows SocketSun, 19 May 2019 03:34:53 GMT - info: ## socket connection to server detected ##Sun, 19 May 2019 03:34:53 GMT - info: received event of : error get ACL: File not foundSun, 19 May 2019 03:34:53 GMT - error: failed to acquire permission error=get ACL: File not found, filePath=C:\Users\Kuropentacle\Documents\__vortex_canary.tmpSun, 19 May 2019 03:34:54 GMT - info: socket disconnected false Link to comment Share on other sites More sharing options...
HadToRegister Posted May 19, 2019 Share Posted May 19, 2019 Which Anti-Virus are you using? Link to comment Share on other sites More sharing options...
Tannin42 Posted May 19, 2019 Share Posted May 19, 2019 If the message you're talking about is the one I think it is you need to add the exception to the "Windows Defender"->"Ransomware Protection"->"Controlled Folder Access" settings. If that doesn't help: What game are you modding? Could you test if you're getting the same problem when using hardlink deployment (requires staging folder to be on the same drive as the game, doesn't matter which game you test with this) Link to comment Share on other sites More sharing options...
Kuropentacle Posted May 19, 2019 Author Share Posted May 19, 2019 (edited) I'm modding Skyrim.I'm using Avast.And Windows defender is currently disabled on my PC so it shouldn't have an effect. As for the hardlink deployment upon looking it is already in place and Skyrim works just fine.Edit : Vortex seem to work just fine otherwise, I didn't had any problem while installing mods and successfully passed all my NMM mods to it. But the notification is still bothering me as it is my first use of Vortex I don't want it to come and bite me later on because I neglected it. Edited May 20, 2019 by Kuropentacle Link to comment Share on other sites More sharing options...
Tannin42 Posted May 20, 2019 Share Posted May 20, 2019 As far as I know the ransomware configuration is still used by other AVs that implement the same feature so please check it anyway. Link to comment Share on other sites More sharing options...
Kuropentacle Posted May 20, 2019 Author Share Posted May 20, 2019 (edited) After struggling to get windows defender to work and be activated for the sake of adding the exception the issue persisted (I'm on Window 7 and there is no specific ransomware feature on that version of defender), I even switched AVs (from microsoft security essentials to avast) adding the exception and no change on that part either. Edited May 20, 2019 by Kuropentacle Link to comment Share on other sites More sharing options...
ladaienai Posted June 15, 2019 Share Posted June 15, 2019 Which Anti-Virus are you using?Hi Tannin42.Thanks for your help. Strangely, (after opening the settings per your instructions), now the folder for Vortex is not visible in the C folder. Strange because I have seen it when altering the firewall settings and when altering the virus protection settings.Any suggestions as to how I can choose the vortex folder to add this exclusion on my ransomware settings would be immensely appreciated!Thx Link to comment Share on other sites More sharing options...
Kuropentacle Posted June 20, 2019 Author Share Posted June 20, 2019 Late addition to the thread but since I can't be on the PC on which I use vortex for some time. And neither Windows Defender, nor Avast have the ransomware feature, well for the latter it's more not available until I pay which I can't afford as of now. Link to comment Share on other sites More sharing options...
HadToRegister Posted June 20, 2019 Share Posted June 20, 2019 Late addition to the thread but since I can't be on the PC on which I use vortex for some time. And neither Windows Defender, nor Avast have the ransomware feature, well for the latter it's more not available until I pay which I can't afford as of now. You don't have the ransomware setting in Windows Defender because you're running a 3rd party AV. Link to comment Share on other sites More sharing options...
HeyYou Posted June 21, 2019 Share Posted June 21, 2019 Late addition to the thread but since I can't be on the PC on which I use vortex for some time. And neither Windows Defender, nor Avast have the ransomware feature, well for the latter it's more not available until I pay which I can't afford as of now. You don't have the ransomware setting in Windows Defender because you're running a 3rd party AV. I believe controlled folder access is independent of which a/v you are running...... Link to comment Share on other sites More sharing options...
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