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Slow download speeds even with Premium

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#1
Brettwurst

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Details
# Country: United States (Southwest)
# My ISP: CenturyLink
# Result of ' ping filedelivery.nexusmods.com ' : See BELOW
# My connection speed / type: 90Mbps down
# Anything special about my connection ( e.g. load balanced or university connection ): No
# My Environment: Windows 10
# Profile Status: Premium
# Download Server: LA Premium (I've tested all other premium servers as well)
# Expected / Actual Download speeds: 10MB/s / 500KB/s (fluctuating. sometimes starts at 1MB/s but then goes down to 500, or stays at around 500 the whole time)
 
C:\Users\USERNAME>ping la-premium.nexus-cdn.com
 
Pinging la-premium.nexus-cdn.com [185.180.13.131] with 32 bytes of data:
Reply from 185.180.13.131: bytes=32 time=58ms TTL=55
Reply from 185.180.13.131: bytes=32 time=59ms TTL=55
Reply from 185.180.13.131: bytes=32 time=58ms TTL=55
Reply from 185.180.13.131: bytes=32 time=58ms TTL=55
 
Ping statistics for 185.180.13.131:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 58ms, Maximum = 59ms, Average = 58ms
 
C:\Users\USERNAME>ping la-premium.nexus-cdn.com
 
Pinging la-premium.nexus-cdn.com [185.180.13.131] with 32 bytes of data:
Reply from 185.180.13.131: bytes=32 time=58ms TTL=55
Reply from 185.180.13.131: bytes=32 time=58ms TTL=55
Reply from 185.180.13.131: bytes=32 time=59ms TTL=55
Reply from 185.180.13.131: bytes=32 time=59ms TTL=55
 
Ping statistics for 185.180.13.131:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 58ms, Maximum = 59ms, Average = 58ms
 
C:\Users\USERNAME>ping la-premium.nexus-cdn.com
 
Pinging la-premium.nexus-cdn.com [185.180.13.131] with 32 bytes of data:
Reply from 185.180.13.131: bytes=32 time=59ms TTL=55
Reply from 185.180.13.131: bytes=32 time=59ms TTL=55
Reply from 185.180.13.131: bytes=32 time=59ms TTL=55
Reply from 185.180.13.131: bytes=32 time=58ms TTL=55
 
Ping statistics for 185.180.13.131:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 58ms, Maximum = 59ms, Average = 58ms
 
C:\Users\USERNAME>ping la-premium.nexus-cdn.com
 
Pinging la-premium.nexus-cdn.com [185.180.13.131] with 32 bytes of data:
Reply from 185.180.13.131: bytes=32 time=58ms TTL=55
Reply from 185.180.13.131: bytes=32 time=58ms TTL=55
Request timed out.
Reply from 185.180.13.131: bytes=32 time=58ms TTL=55
 
Ping statistics for 185.180.13.131:
    Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
    Minimum = 58ms, Maximum = 58ms, Average = 58ms
 
Speedtest Results


#2
Brettwurst

Brettwurst

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bump



#3
BigBizkit

BigBizkit

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Sorry to hear you are having issues with your download speed.

 

Have you tried any of the other servers just to be sure? Go to your account settings > Premium membership preferences > Preferred download location   and select and try a couple other ones, especially Miami.



#4
Brettwurst

Brettwurst

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Sorry to hear you are having issues with your download speed.

 

Have you tried any of the other servers just to be sure? Go to your account settings > Premium membership preferences > Preferred download location   and select and try a couple other ones, especially Miami.

Thank you! I think at the time it was site wide low download speeds, because I tried every premium download server and still had the same speeds (even ones on the Eastern hemisphere). I just switched it to Miami today, and have seen an instant increase in speed. Just a thing to note, on the LA Servers downloads under 500MB downloaded at the speed I normally download, but files over that size went back to the crawling 500KB/s speeds. However, when I switched to Miami like you said I saw an instant increase (for files over and under 500MB), so not sure what to make out of that. So what should I do in scenarios like this? 

 

EDIT: Also, the Miami server seems to fluctuate with download speeds oftenly



#5
theiccarus

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i'm getting slow download speeds with premium, my internet is fast, why both paying premium when you get the same speed as free?



#6
HadToRegister

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i'm getting slow download speeds with premium, my internet is fast, why both paying premium when you get the same speed as free?

 

This thread is two years old, just start a new thread.

 


1. cancel any download(s) you started before you became a premium member
2. Log out of the Nexus
3. Log out of Vortex (If you use it)
4. Log back in to The Nexus and Vortex.
5. Go to your NEXUSMODS Profile, click SITE PREFERENCES
6. Click PREMIUM MEMBERSHIP PREFERENCES
7. In the PREFERRED DOWNLOAD LOCATION Dropdown menu, select a PREMIUM Server that's close to you, or the one that gives you the best speed.
 

 

 

If none of that works, and you use Vortex, then try this


Vortex-Download-Threads.jpg



#7
BigBizkit

BigBizkit

    Community Manager

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i'm getting slow download speeds with premium, my internet is fast, why both paying premium when you get the same speed as free?

 

Hi, sorry to hear you're experiencing slow speeds.

 

However, posting in an old thread unrelated to your issue won't help us diagnose the problem. Please follow the steps outlined in our troubleshooting guide and create a new thread.







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