We are currently looking into the following issue with our site. If you are able to reproduce it, you may be able to help us by providing some additional information.
A number of users with the Supporter membership have reported an error when attempting to purchase the 1 month Premium option by using this URL: https://forums.nexus...ium-membership/
It appears that, in this situation, they are able to access other store pages such as the 6-month option: https://forums.nexus...ium-membership/
Who does this effect?
While we only have a small number of cases, it appears to be users who had previously been Premium and allowed their membership to lapse. This error appears when attempting to renew their service.
What information is required?
In order to help us get to the bottom of the issue. Please reply to this thread including the following information:
Have you ever been a Premium member before now?
If required, would you allow our team to directly access your account to further troubleshoot this issue? (You will be informed before we do anything)
Visit your Client Area and follow the "Pay Now" link for your current membership level.
There is a temporary solution to this problem which has been reported by Goggelmuggel.
Ok, got the same problem but have the solution.
1. Select the 1 Month plan and confirm -> the error page is shown.
2. Go back and select the next higher plan and confirm -> you'll see the payment confirmation page, BUT TO NOT ACCEPT the payment, instead: cancel it.
3. In the top line (above the "Step 2" Headline) you'll find "Invoice". Click there and find your 1 Month plan. Select "Pay Now"
4. Select your payment method, confirm and be happy :-P