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Slow download on large files, with premium


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#1
itsivaan

itsivaan

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Basically, i've been trying to download mods for skyrim, and all the small mods, like at least up to and around 100mb download just fine with normal download speeds. However, when i try to download larger files, such as Skylands texture overhaul and SMIMM, which are both at least or above 1 gigabyte, the download speeds go very slow. I even bought a month of premium and ensured that the premium was enabled and working fine. The smaller mods still work fine and look like there is no throttling whatsoever, but when i try to download the larger mods, my connection gets throttled hard and rarely goes above 600kb/s, and if it does, its only for a few seconds. i have even seen the download speed start off at 1 MB/s for like 2 seconds, before dropping down. eventually the download always fails and drops to 0 b/s and trying to continue the download in the vortex application will allow it to continue slowly (with many fails) and once it finally finishes downloading, the file ends up being broken and can not be unzipped or opened or anything. Basically a useless file. Happens with both mod manager download and manual download. I have tried every premium server and even the normal cdn server. I've restarted my pc, reinstalled Vortex and all but nothing. My download speed is normal anywhere else.

 

Country: USA

 

ISP: Spectrum

 

Test download speeds: 

 

EU Servers :

Paris - Connection failed

Amsterdam - 203 kb/s average

Prague - 236 kb/s average

US Servers :
Los Angeles - 292 kb/s average

Chicago - 320 kb/s average, fluctuates a lot to high 400

Miami - 565 kb/s average, fluctuates a lot to low - mid 600

Asia / Oceania Servers :

Singapore - 124 kb/s average

 

Note: all the downloads failed after leaving them up. Says "Couldn't Download - Network issue"

 

 

-Example downloads 

Small File under 20mb 

 

https://cf-files.nex...p=68.201.179.64

 

 

Large File above 500mb 

 

https://miami-premiu...p=68.201.179.64

 

 

 

 

 

TraceRoute test: 

 

Microsoft Windows [Version 10.0.18362.836]
© 2019 Microsoft Corporation. All rights reserved.
 
C:\Users\Ivan>tracert files.nexus-cdn.com
 
Tracing route to files.nexus-cdn.com [185.246.209.245]
over a maximum of 30 hops:
 
  1     3 ms     1 ms    <1 ms  plume.lan [192.168.1.1]
  2    20 ms    21 ms    14 ms  cpe-68-201-160-1.rgv.res.rr.com [68.201.160.1]
  3    26 ms    32 ms    30 ms  66.68.193.249
  4    32 ms    18 ms    13 ms  be23.phrrtxgy01r.texas.rr.com [24.175.56.126]
  5    29 ms    47 ms    30 ms  agg26.dllatxl301r.texas.rr.com [24.175.56.72]
  6    32 ms    30 ms    30 ms  bu-ether24.dllstx976iw-bcr00.tbone.rr.com [66.109.6.52]
  7    27 ms    36 ms    27 ms  66.109.5.121
  8    62 ms    37 ms    27 ms  dls-b21-link.telia.net [62.115.156.208]
  9    59 ms    42 ms    60 ms  kanc-b1-link.telia.net [213.155.130.179]
 10    51 ms    50 ms    70 ms  chi-b22-link.telia.net [62.115.121.231]
 11    57 ms   116 ms    75 ms  datacamp-svc056996-ic337371.c.telia.net [62.115.187.242]
 12    57 ms    49 ms    53 ms  unassigned.cdn77.com [185.229.188.87]
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.
 
Trace complete.
 


#2
nsw

nsw

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Same here. Downloads with more than 500Mb more or less are capped at 5MB/s, the rest reach up to 100MB/s (those 1G file tests go slow as hell). Country: Brazil. Done all tests, average speed is around 400~500kb/s (around 5MB/s). Tried to logout and login again, no luck.

 

Rastreando a rota para files.nexus-cdn.com [195.181.162.41]
com no máximo 30 saltos:

  1    <1 ms    <1 ms    <1 ms  192.168.2.1
  2     2 ms     1 ms     1 ms  192.168.1.1
  3    17 ms     9 ms     8 ms  186-230-221-125.ded.intelignet.com.br [186.230.221.125]
  4    16 ms    11 ms    19 ms  10.192.254.50
  5    16 ms    15 ms    15 ms  10.223.238.236
  6    11 ms    19 ms    10 ms  185.100.112.6
  7   120 ms   118 ms   119 ms  et1-1-0.miami19.mia.seabone.net [89.221.41.187]
  8   117 ms   129 ms   117 ms  datacamp-234.miami19.mia.seabone.net [89.221.41.234]
  9   119 ms   118 ms   118 ms  vl204.mia-cl2-dist-2.cdn77.com [185.229.188.69]
 10     *        *      143 ms  unn-195-181-162-41.cdn77.com [195.181.162.41]

Rastreamento concluído.



#3
Pickysaurus

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Same here. Downloads with more than 500Mb more or less are capped at 5MB/s, the rest reach up to 100MB/s (those 1G file tests go slow as hell). Country: Brazil. Done all tests, average speed is around 400~500kb/s (around 5MB/s). Tried to logout and login again, no luck.

 

Rastreando a rota para files.nexus-cdn.com [195.181.162.41]
com no máximo 30 saltos:

  1    <1 ms    <1 ms    <1 ms  192.168.2.1
  2     2 ms     1 ms     1 ms  192.168.1.1
  3    17 ms     9 ms     8 ms  186-230-221-125.ded.intelignet.com.br [186.230.221.125]
  4    16 ms    11 ms    19 ms  10.192.254.50
  5    16 ms    15 ms    15 ms  10.223.238.236
  6    11 ms    19 ms    10 ms  185.100.112.6
  7   120 ms   118 ms   119 ms  et1-1-0.miami19.mia.seabone.net [89.221.41.187]
  8   117 ms   129 ms   117 ms  datacamp-234.miami19.mia.seabone.net [89.221.41.234]
  9   119 ms   118 ms   118 ms  vl204.mia-cl2-dist-2.cdn77.com [185.229.188.69]
 10     *        *      143 ms  unn-195-181-162-41.cdn77.com [195.181.162.41]

Rastreamento concluído.

 

@nsw: You must post all of the information in our troubleshooting guide for assistance.

 

https://help.nexusmo...s-what-can-i-do



#4
Pickysaurus

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Thanks for the report itsivaan, I've passed this to our web team to look into. Looking at the trace log it may be a problem with your ISP though. 






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