
2 questions, one about premium one about profile pics
#1
Posted 09 January 2021 - 03:39 AM

Second question, and I'll probably have to contact support about this but I just bought a lifetime membership to premium. On the page about membership it now says I'll be billed again on Jan 22 2021... Hopefully that's a bug because I don't want to be billed another $72 or whatever the conversation rate is.
#2
Posted 09 January 2021 - 01:09 PM

To answer your first question, go to any mod page and look for your avatar in the upper right hand corner. Left mouse click on it and in the drop-down menu, choose "Site preferences".
You will be taken to a page where you can change your avatar.
To answer your second question, use the "Contact Us" link at the bottom of the page to express your concerns. Or you can private message any of the moderators.
#3
Posted 10 January 2021 - 10:42 AM

Second question, and I'll probably have to contact support about this but I just bought a lifetime membership to premium. On the page about membership it now says I'll be billed again on Jan 22 2021... Hopefully that's a bug because I don't want to be billed another $72 or whatever the conversation rate is.
I think the UI for this might be a little confusing. You purchased Lifetime (thanks btw) before you 1-month plan expired, so it's still showing the expiry of your 1-month plan somewhere. I've marked your 1-month plan as cancelled which should help with that.
#4
Posted 10 January 2021 - 08:29 PM

Second question, and I'll probably have to contact support about this but I just bought a lifetime membership to premium. On the page about membership it now says I'll be billed again on Jan 22 2021... Hopefully that's a bug because I don't want to be billed another $72 or whatever the conversation rate is.
I think the UI for this might be a little confusing. You purchased Lifetime (thanks btw) before you 1-month plan expired, so it's still showing the expiry of your 1-month plan somewhere. I've marked your 1-month plan as cancelled which should help with that.
I actually purchased the 1 month about 2 years ago so it's long expired. It's not a big concern. If I happened to get charged again I'm sure it would be easy to get sorted.
As for the avatar thing I have clicked it and gone to site prefs but I was on mobile at the time so I'll try it on desktop and see if it will let me change it.
Thank you both.
#5
Posted 10 January 2021 - 11:32 PM

I think my brain still hasn't adjusted to 2020 being "last year" yet. Glad it all worked out in the end!
#6
Posted 11 January 2021 - 06:02 PM
