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Unusually slow download speeds in Australia

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#1
emmavakariantheirin

emmavakariantheirin

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Hi! I've never posted on here so I hope I'm doing this right and in the right place, but pretty much anything I've tried to download today has been significantly slow. I've been trying to download a 1.5GB file for hours but it's downloading at 40KB/s at best. Below is the required report with my results.

Country: Australia

ISP: IINET
 
Average Download Speed: 6.25MB/s

Test download speeds:  
Amsterdam: 4MB/s
Prague: 4MB/s
Los Angeles: 35 KB/s
Chicago: 1MB/s
Miami: 26 KB/s
 
Download links:
Small File:
I didn't even see what speed it was because it downloaded almost instantly
Large File:
Speed of roughly 35KB/s
 
TraceRoute: Tracing route to files.nexus-cdn.com [185.180.13.131]
over a maximum of 30 hops:
  1     1 ms     1 ms     1 ms  192-168-1-1.tpgi.com.au [192.168.1.1]
  2     4 ms     4 ms     3 ms  10-20-25-204.tpgi.com.au [10.20.25.204]
  3     4 ms     4 ms     3 ms  27-32-160-129.static.tpgi.com.au [27.32.160.129]
  4    18 ms    22 ms    22 ms  syd-gls-har-crt1-be-10.tpgi.com.au [202.7.171.173]
  5    22 ms    22 ms    22 ms  syd-gls-har-int1-hu0-3-0-3.tpgi.com.au [203.221.3.67]
  6   162 ms   163 ms   163 ms  las-b24-link.telia.net [213.248.95.232]
  7   313 ms   178 ms   179 ms  datacamp-svc070709-lag003314.c.telia.net [62.115.47.98]
  8   178 ms   178 ms   178 ms  unassigned.cdn77.com [185.229.188.55]
  9   178 ms     *      177 ms  unn-185-180-13-131.datapacket.com [185.180.13.131]

Thank you in advance!
- Emma


#2
Pickysaurus

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Thanks for providing the test data. Based on other similar reports there seems to be a problem with the connection between our USA servers and the Australian userbase. We have reported this to our CDN providers to see if there's anything they can do about it it. 

 

In the meantime you may want to see if using a VPN increases your download speeds.







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