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help issue vortex nexus problem slow download install speed premium

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#1
NoxSagittarius

NoxSagittarius

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I have PREMIUM and my download speed is 3MB/s:

 

Microsoft Windows 
© 2020 Microsoft Corporation. All rights reserved.
 
tracert files.nexus-cdn.com
 
Tracing route to files.nexus-cdn.com
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms    <1 ms  
  2     1 ms     1 ms     1 ms  
  3     1 ms     1 ms     1 ms  
  4     1 ms     1 ms     1 ms  atlas-bgd-01-10.oriontelekom.rs 
  5     2 ms     1 ms     1 ms  
  6     2 ms     2 ms     2 ms  108.sox.rs 
  7    24 ms    24 ms    25 ms  datacamp.peering.cz 
  8    24 ms    24 ms    24 ms  vl202.ttc-9r9-ar-dist-2.cdn77.com 
  9    25 ms     *       25 ms   
 
Trace complete.


#2
Pickysaurus

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Hi there,

 

Sorry to hear about your issue. Can you please run the speed checks mentioned in our help article under the "Server Tests" heading and let us know the results:

 

https://help.nexusmo...s-what-can-i-do







Also tagged with one or more of these keywords: help, issue, vortex, nexus, problem, slow, download, install, speed, premium

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