11 replies to this topic

[daltoneb]

Strange issue that started a couple of weeks ago. I've been trying to download SE files, but  if I try to download a file more than ~50MB it'll download until ~60MB then stop, I get an error message "Couldn't download-network issue". However, I am able to download very large files (1GB+) without issues. For example, I was able to downoad interesting NPCs, immersize jewlry and SMIM first attempt no issues.

 

Country: USA

ISP: Verizon

Download tests: all 320-330 kB/s

Download Links:

 

small file (ordinator, ~10MB, successful)

https://cf-files.nex...p=108.18.179.20

 

large file (iNPC, ~2.1 GB, successful)

https://premium-b.ne...p=108.18.179.20

 

Intermediate size (Bijin warmaidens, not successful get error message)

https://cf-files.nex...p=108.18.179.20

 

I was able to download palaces & castles enhanced (~760 MB) but not CBBE (~404 MB). There have been a few intermediate sized files I have been able to download such as Bijin Wives, but the error message I get is the general rule for files somewhere between 50MB and up to somewhere between P&CE and CBBE.

 

 

Tracing route to files.nexus-cdn.com [195.181.162.41]

over a maximum of 30 hops:

 

  1   182 ms     1 ms     1 ms  dslrouter.westell.com [192.168.1.1]

  2    25 ms    24 ms    24 ms  10.1.48.1

  3    28 ms    26 ms    26 ms  G101-0-0-10.WASHDC-LCR-22.verizon-gni.net [130.81.198.238]

  4     *        *        *     Request timed out.

  5    26 ms    26 ms    26 ms  0.ae2.BR1.IAD8.ALTER.NET [140.222.239.79]

  6    27 ms    27 ms    27 ms  ae-4.r06.asbnva02.us.bb.gin.ntt.net [129.250.8.209]

  7    33 ms    28 ms    27 ms  ae-12.r24.asbnva02.us.bb.gin.ntt.net [129.250.2.132]

  8    46 ms    47 ms    47 ms  ae-1.r23.miamfl02.us.bb.gin.ntt.net [129.250.2.87]

  9    47 ms    47 ms    48 ms  ae-8.r05.miamfl02.us.bb.gin.ntt.net [129.250.3.150]

 10    46 ms    47 ms    46 ms  128.242.180.234

 11    47 ms    47 ms    47 ms  vl202.mia-cl2-dist-1.cdn77.com [185.229.188.65]

 12     *        *       47 ms  unn-195-181-162-41.cdn77.com [195.181.162.41]

 

Trace complete.

[BigBizkit]

Sorry to hear you're experiencing download issues. We provide servers across the globe in an effort to ensure a decent downloading experience regardless of location, but, unfortunately, there are many factors outside of our control, such as ISPs routing traffic through connections that aren't ideal when connecting to our servers.

 

That being said, can you please try out the various server locations from the dropdown in your Premium membership preferences and try downloading a mod?

 

To do so:

 

• On the site, click on your avatar in the top right
• Click "Site preferences"
• In your preferences, look for "Premium membership preferences" (just below where you can change your profile avatar) and expand
• Select a server from the third dropdown

[streams123]

I have this too. Pretty annoying

[CommonDominator]

Same problem here. I didn't try a huge file as most download failed after 60Mb. Tried almost all Nexus servers across the globe, 3 different ISP and an android device.  Download failure in MO2 or manual mode. Only on my Premium account. I was able to download failed files without problem using a non premium test account ...

[daltoneb]

I changed the server to Paris and have been able to download three intermediate sized files so far. Seems to have worked.

[Pickysaurus]

I have this too. Pretty annoying

 

 

Same problem here. I didn't try a huge file as most download failed after 60Mb. Tried almost all Nexus servers across the globe, 3 different ISP and an android device.  Download failure in MO2 or manual mode. Only on my Premium account. I was able to download failed files without problem using a non premium test account ...

 

I'm afraid simply saying "Me too!" will not enable us to help you. Please see https://forums.nexus...nload-problems/

 

We need the troubleshooting data (as partially provided by daltoneb) in order to diagnose the issue. 

 

@daltoneb: Can you please include the server tests when you get time?

[CommonDominator]

I open my own "ticket" on march 29th with 2 full traces. No answer yet...

[daltoneb]

• Amsterdam: 325 kB/s
• Prague: 325 kB/s
• LA: 325 kB/s
• Chicago: 325 kB/s
• Miami: 325 kB/s
• Premium CDN: 325 kB/s

[Pickysaurus]

I open my own "ticket" on march 29th with 2 full traces. No answer yet...

 

I found this: https://forums.nexus.../#entry91870273

 

I responded to you there asking you to create your own thread and include the full test results. 

 

Unless you posted them somewhere else? 

[Pickysaurus]

 

• Amsterdam: 325 kB/s
• Prague: 325 kB/s
• LA: 325 kB/s
• Chicago: 325 kB/s
• Miami: 325 kB/s
• Premium CDN: 325 kB/s

 

 

Unfortunately, if the speed a consistently bad across all our servers that points to a more localised problem. It may be something to do with your ISP or simply bad routing between our servers and your location. 

 

If you are able, please can you try a VPN and see if that makes any difference?