Note: If you are currently logged in, you can still use the site without having to update your password just now, however, towards the end of November 2019†all users will be logged out at which point everyone will be required to update their passwords.
Our new user portal includes vital security updates to our login, registration, password reset, Two-Factor Authentication and account recovery processes. As part of the upgrade, users will be required to log out and update their passwords to be at least 12 characters long - including at least one capital, at least one lowercase letter, as well as a number. Updated passwords in the new user portal will be secured with new, stronger encryption algorithms. This is a necessary upgrade to reinforce the security of your account data.
We have completely reworked our registration process to make it a cleaner and more straight forward process for new users. Our new registration system no longer makes use of the Invision Board forum registration system (though your logins, whether "old" or new, will still work on the forums). This change is something anyone who registered on the site within the past 6 years will know was needed, very much.
Why are we making this change?
Over the last few years, our developers have been dedicating a lot of time and resources to reducing our reliance on the Invision Board forum which was the foundation of our user service. It has now reached a point where the only way we can be confident in the security of our user data is to build a bespoke, modern user portal.
Due to its reliance on old IP Board code, we cannot vouch for the security of the current, dated user system, as vulnerabilities in old software code may or may not become exposed as time goes on. Such vulnerabilities could potentially be exploited by malicious actors, which is why our web team has spent a substantial amount of time upgrading the user system to bring it up to modern security standards.
We understand that this may cause inconveniences for some of you, but we are convinced that this is a necessary step that will ultimately benefit the vast majority of our current and future users.
What does this mean for me?
As part of the roll-out, all users will have to update their passwords, either now, or towards the end of November 2019 when all users will be logged out.†
If you do not remember your password, you will be able to reset it via the new user portal that will send an email with further instructions to the email address linked to your Nexus Mods account.
Because it is our main way of identifying that you are the owner of your account, the email address that is linked with your Nexus Mods account is of paramount importance. Unfortunately, rolling out the new user service will mean that users who do not remember their passwords and - at the same time - no longer have access to the email linked to their account will lose access to their accounts. In this event, we will only be able to restore your account if you have purchased Supporter or Premium Membership in the past and send us the receipt for the purchase to [email protected] If you are unable to recover your account due to this, you are more than welcome to register a new one.
Re-enable Two-Factor Authentication
Because the new user system comes with an upgraded 2FA system making use of authentication apps such as Google Authenticator and Authy, all users who were previously using our old 2FA system will have to re-enable it on the new user system in order to secure their accounts.†
We highly recommend enabling 2FA for added account security, especially for mod authors with mods and/or Donation Points attached to their accounts.
That being said - if you arenít already - please consider following best practices for online security such as using a password manager, not reusing the same password across multiple sites, and always keeping your login credentials and emails up to date.
Moving forward, the new user portal will be expanded upon to handle our Supporter and Premium Membership systems, along with other user-related services.
Once the team are confident that the launch has gone smoothly and the dust has settled a little, work will begin on improving the checkout, payment and management sections for Premium Members as well as the support and contact systems for users trying to reach us, the staff.
We have been thoroughly testing the new portal for weeks leading up to the release, but it's always possible we missed something. If you encounter a problem, please let us know on our bug tracker or by emailing [email protected]