86 replies to this topic

[Pickysaurus]

It's almost Christmas! We hope you've all managed to keep off the naughty list during 2020. 


There's a good chance if you're reading this you might be wondering why you were logged out of the website recently. Don't worry, there's nothing wrong with your account. This happened because we had to clear everyone's active login session as part of a routine - but essential - database maintenance task. 


If you haven't been logged out yet please make sure your account email address is up to date? as you may still be logged out in the next hour. 


We understand that this will be a minor inconvenience to some of our users, however, this change is necessary to prepare the website for what is shaping up to be another busy festive period and to enable us to continue to improve our services moving forwards.


If you're having trouble logging back into your account, please see the self-help articles below for assistance:

• I'm not receiving emails from Nexus Mods, what can I do?
• I have lost access to my email address/Two Factor Authentication device. 
• I'm getting errors on the login page. 

Of course, if you're still not able to get into your account again, you can contact our Community Team by emailing [email protected]. (Please make sure you send your email from the address used with your account, where possible.) 


So you know, over the holiday period it may take longer than normal to respond to support requests, we apologise in advance for any delays. 


Thank you for your patience and for being a part of the Nexus Mods community in 2020! We look forward to catching up with you all in 2021. 

I wish you the same. A prosperous new year  and happy everything in whatever you might choose to do :)
Love You alllllllllllllllll!

Edited by fredlaus, 15 December 2020 - 04:23 pm.

[ViktoriaLanders]

Merry Christmas!

[Morghean]

so that's why I get logged out every now and then..

[Genadine]

Always panic when I find myself logged out fearing the worst, nice to get this message though and as others have said;

Seasons Greetings to all wherever you may find yourself.

[colovick]

Totally understand the Maintenance requirements. No worries

Happy Christmas

[EvilTwinz]

Thank you for the heads up..............So I know what's happening and why.
Merry Christmas to you and best wishes for a safe & prosperous new year!

[Bernt]

No problem. But thank you for the update. Merry christmas to you. Thank you for your hard work

[srgamerio]

Thanks, I was wondering how it happened lol

[rohitgay]

I love u