There's a good chance if you're reading this you might be wondering why you were logged out of the website recently. Don't worry, there's nothing wrong with your account. This happened because we had to clear everyone's active login session as part of a routine - but essential - database maintenance task.
If you haven't been logged out yet please make sure your account email address is up to date? as you may still be logged out in the next hour.
We understand that this will be a minor inconvenience to some of our users, however, this change is necessary to prepare the website for what is shaping up to be another busy festive period and to enable us to continue to improve our services moving forwards.
If you're having trouble logging back into your account, please see the self-help articles below for assistance:
- I'm not receiving emails from Nexus Mods, what can I do?
- I have lost access to my email address/Two Factor Authentication device.
- I'm getting errors on the login page.
Of course, if you're still not able to get into your account again, you can contact our Community Team by emailing [email protected] (Please make sure you send your email from the address used with your account, where possible.)
So you know, over the holiday period it may take longer than normal to respond to support requests, we apologise in advance for any delays.
Thank you for your patience and for being a part of the Nexus Mods community in 2020! We look forward to catching up with you all in 2021.