I'm having the same issue as the OP. Speeds are topping around 230kbps, and sometimes it fails so I have to restart the download. Tracing route to files.nexus-cdn.com [185.246.209.245]over a maximum of 30 hops: 1 * 109 ms 6 ms modem.domain [] 2 24 ms 24 ms 26 ms 75-163-0-254.lsv2.qwest.net [75.163.0.254] 3 29 ms 27 ms 26 ms lsv2-agw1.inet.qwest.net [75.160.224.1] 4 30 ms 32 ms 39 ms los-brdr-02.inet.qwest.net [67.14.102.230] 5 44 ms 30 ms 34 ms 63.146.27.214 6 30 ms 33 ms 30 ms ae-3.r23.lsanca07.us.bb.gin.ntt.net [129.250.4.106] 7 39 ms 41 ms 39 ms ae-12.r22.snjsca04.us.bb.gin.ntt.net [129.250.4.150] 8 89 ms 88 ms 89 ms ae-8.r21.chcgil09.us.bb.gin.ntt.net [129.250.5.16] 9 85 ms 81 ms 100 ms ae-2.r07.chcgil09.us.bb.gin.ntt.net [129.250.4.214] 10 111 ms 81 ms 81 ms 165.254.21.2 11 * 472 ms * unn-185-246-209-245.datapacket.com [185.246.209.245] 12 * * * Request timed out. 13 230 ms * * unn-185-246-209-245.datapacket.com [185.246.209.245] 14 * * 180 ms unn-185-246-209-245.datapacket.com [185.246.209.245] Tracing route to la.nexus-cdn.com [185.180.13.131]over a maximum of 30 hops: 1 * * 108 ms modem.domain [] 2 27 ms 29 ms 30 ms 75-163-0-254.lsv2.qwest.net [75.163.0.254] 3 27 ms 24 ms 23 ms lsv2-agw1.inet.qwest.net [75.160.224.1] 4 30 ms 37 ms 31 ms los-brdr-02.inet.qwest.net [67.14.102.230] 5 32 ms 30 ms 42 ms 63.146.27.214 6 35 ms 32 ms 35 ms xe-0-0-0-0.r07.nycmny01.us.bb.gin.ntt.net [165.254.239.66] 7 31 ms * 30 ms unn-185-180-13-131.datapacket.com [185.180.13.131]