So can anybody help me decipher this? Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com) Online Crash Dump Analysis Service See http://www.osronline.com for more information Windows 8 Version 14393 MP (4 procs) Free x86 compatible Product: WinNt, suite: SingleUserTS Personal kernel32.dll version: 10.0.14393.0 (rs1_release.160715-1616) Machine Name: Debug session time: Sat Dec 24 18:23:45.000 2016 (UTC - 5:00) System Uptime: not available Process Uptime: 0 days 0:53:11.000 Kernel time: 0 days 0:01:54.000 User time: 0 days 1:05:55.000 TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\oca.ini, error 2 TRIAGER: Could not open triage file : e:\dump_analysis\program\winxp\triage.ini, error 2 TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\user.ini, error 2 *** WARNING: Unable to verify timestamp for ntdll.dll *** ERROR: Module load completed but symbols could not be loaded for ntdll.dll ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* ***** OS symbols are WRONG. Please fix symbols to do analysis. TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\guids.ini, error 2 Unable to load image C:\Windows\System32\KERNELBASE.dll, Win32 error 0n2 *** WARNING: Unable to verify timestamp for KERNELBASE.dll *** ERROR: Module load completed but symbols could not be loaded for KERNELBASE.dll Unable to load image C:\Windows\System32\ole32.dll, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ole32.dll *** ERROR: Module load completed but symbols could not be loaded for ole32.dll *** WARNING: Unable to verify timestamp for hdtPhysicsExtensions.dll *** ERROR: Module load completed but symbols could not be loaded for hdtPhysicsExtensions.dll *** WARNING: Unable to verify timestamp for XAudio2_6.dll *** WARNING: Unable to verify timestamp for nvd3dum.dll *** ERROR: Module load completed but symbols could not be loaded for nvd3dum.dll Unable to load image C:\Windows\System32\user32.dll, Win32 error 0n2 *** WARNING: Unable to verify timestamp for user32.dll *** ERROR: Module load completed but symbols could not be loaded for user32.dll TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2 *** The OS name list needs to be updated! Unknown Windows version: 10.0 *** FAULTING_IP: TESV+746085 00b46085 8b33 mov esi,dword ptr [ebx] EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff) ExceptionAddress: 00b46085 (TESV+0x00746085) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000000 Parameter[1]: 00000000 Attempt to read from address 00000000 PROCESS_NAME: TESV.exe ADDITIONAL_DEBUG_TEXT: Use '!findthebuild' command to search for the target build information. If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols. MODULE_NAME: TESV FAULTING_MODULE: 774d0000 ntdll DEBUG_FLR_IMAGE_TIMESTAMP: 51437ce5 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s". EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s". EXCEPTION_PARAMETER1: 00000000 EXCEPTION_PARAMETER2: 00000000 READ_ADDRESS: 00000000 FOLLOWUP_IP: TESV+746085 00b46085 8b33 mov esi,dword ptr [ebx] FAULTING_THREAD: 000044c8 DEFAULT_BUCKET_ID: WRONG_SYMBOLS PRIMARY_PROBLEM_CLASS: WRONG_SYMBOLS BUGCHECK_STR: APPLICATION_FAULT_WRONG_SYMBOLS_NULL_POINTER_READ LAST_CONTROL_TRANSFER: from 00b8009f to 00b46085 STACK_TEXT: WARNING: Stack unwind information not available. Following frames may be wrong. 1428fce0 00b8009f 1428fd08 1428fd24 1428fd00 TESV+0x746085 1428fd1c 0001001c 7f7fffff 7f7fffff 7f7fffff TESV+0x78009f 1428fd20 7f7fffff 7f7fffff 7f7fffff 00000000 0x1001c 1428fd24 7f7fffff 7f7fffff 00000000 00000000 0x7f7fffff 1428fd28 7f7fffff 00000000 00000000 00000000 0x7f7fffff 1428fd2c 00000000 00000000 00000000 0000ffff 0x7f7fffff SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: TESV+746085 FOLLOWUP_NAME: MachineOwner IMAGE_NAME: TESV.exe STACK_COMMAND: ~26s; .ecxr ; kb BUCKET_ID: WRONG_SYMBOLS FAILURE_BUCKET_ID: WRONG_SYMBOLS_c0000005_TESV.exe!Unknown WATSON_STAGEONE_URL: http://watson.micros....htm?Retriage=1 Followup: MachineOwner