You speak as if I was sawy with computers ;D Believe me, my computers hate me, but even an idiot like me can learn with the right motivation. And assuming that you aren't going to do any scripted events in a quests, you will likely just need to copy paste some pieces of code and change the name of the referenced items (at least that's my experience with scripts this far) In that case I think just replacing the deafult presets with new faces would be a good start. The video posted before shows you how to make a new head in the toolset. Note that I've never done this myself (I've so far only made custom armor, but I've been reading in other areas), so I will just try and copy paste what I've found from different forums into a tutorial: In this case, since it's going to be a preset head, you choose to export it as a .mop file. How to do this? Name the file this way: race/gender prefix_cps_p<number> So to replace the standard face for human males (preset 1), the name would be hm_cps_p01. You should find the exported file in either: documents/bioware/dragon age/packages/core/override/toolsetexport or.. documents/bioware/dragon age/addins/demo/core/override/toolsetexport Place the new .mop file in your override folder(Documents\\BioWare\\Dragon Age\\packages\\core\\override), and the next time you run the game, that particular character preset should have been changed. Here is also a list to get you an understanding of the naming system for the other races and genders: If you wish to create NEW presets without replacing any, I'm afraid I don't know the relevant files you need to edit. I know that it has been done in this mod: http://dragonagenexus.com/downloads/file.php?id=1917 , but otherwise I will leave it to others reading this that can hopefully give you more info. EDIT: Found info on that too. Use the toolset to open "misc.erf" located at [installation directory]/packages/core/data, and extract chargenmorphcfg.xml to Documents/BioWare/Dragon Age/packages/core/override. Then just add the name of your new .mop file in this .xml file you just extracted (make sure that the number of the p<number> is higher than 09. So if you name a .mop file hm_cps_p10 and add this name to the .xml file in the override folder, it will make this available at character creation as a completely new preset for human males. As far as I know there aren't any limit of how many presets you can do then. If you wish to add more hairstyles, then you will need to make custom meshes and textures for them. The toolset won't be enough, you will need a software to edit both 2d images and 3d objects. For 2d images, photoshop or gimp works excellent (gimp is free). For 3d objects, you will need either blender (most common, free), 3ds max (NOT free), or gmax( free, a very stripped down version of 3ds max). Making custom objects is a bit complicated, so I will get back onto that later. You can still try and get used to these programs in the meantime. Try the free versions first (obviously). I will also quickly post this: http://oy-designs.com/imvu/tutorials/tutorial_05.html , that gives you a bit more information about opacity maps, which will be needed when you make hair. Sources: http://social.bioware.com/forum/1/topic/8/index/216416/1 http://social.bioware.com/forum/Dragon-Age-Origins/DA-Character-Creator-Discussion/How-to-replace-presets-1548157-1.html http://social.bioware.com/forum/Dragon-Age-Toolset/Toolset-Custom-Content/Eureka-How-to-add-new-presets-425983-1.html