Hey, thanks for the reply. I've decided to send it back for a refund, xbox support were really lovely about it and spent a couple of hours trying to help me fix it. Eventually, by myself, I managed to get it down to playable latency 90-95% of the time. Basically, from what I figured out, it's just not built for lower end pcs and you might have problems if you run two screens with one being a lower end or older HDTV. I still think it's an amazing controller and I highly recommend it but it's a waste of money for me until I upgrade to a half decent gaming rig. The fact that the chatpad has full keyboard hotkey support is mindblowing. I'll be buying a new one as soon as I can run it smoothly and I can't recommend it enough.