[user does not have access privileges]

Hi there! Please help!

I have one rtf file which I cannot open in MS Word. It was created a few years ago using Word 2007 on a PC running Windows 7.

I have installed Word 2013 on my current PC running Windows 10 and I get 2 errors: 1. An error occurred 2. user does not have access privileges

Steps taken so far:

• I have re-installed Word
  
• tried opening in older versions
  
• did an update from Microsoft site
  

I can load and save new files without problem. Any suggestions?

Thanks