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  • Community Manager
Posted

I've cleared the file for you.

To avoid this in future, please make sure you're using something like Windows to create the ZIP file. Some tools make them in weird ways which get them blocked. 

Posted
38 minutes ago, Pickysaurus said:

I've cleared the file for you.

To avoid this in future, please make sure you're using something like Windows to create the ZIP file. Some tools make them in weird ways which get them blocked. 

I right-clicked and then chose "Send to compressed folder", is there another way to do it through Windows?

  • Community Manager
Posted

Hmm ok, that is the normal way to do it. Usually, it doesn't cause any problems. Perhaps it was just a blip that it couldn't scan it then. 

Posted
14 hours ago, Pickysaurus said:

Hmm ok, that is the normal way to do it. Usually, it doesn't cause any problems. Perhaps it was just a blip that it couldn't scan it then. 

I'm on Win10, could that be at all related? I have a friend on Win11 and could ask them to compress it for me if need be

  • 2 weeks later...
  • Community Manager
Posted
On 12/20/2024 at 1:43 AM, bottlecapbelle said:

I'm on Win10, could that be at all related? I have a friend on Win11 and could ask them to compress it for me if need be

If you were on Windows XP/7 I'd think it was that, but Win10 should be fine. I'd imagine it was a problem on our side more than anything in this case! 

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