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Posted (edited)

Hello, I have been having a problem with vortex during the installation of its most recent update. It tells me that vortex cannot close and that it can't uninstall the old application files.
I just recently updated to windows 11.

I have tried: 

Turning off firewall.

Reinstalling vortex.

Deleting the LOCK folder.

I tried to find a instance of vortex that was still running but the only one that was, was the installer so closing that closed the update.

 

Screenshot 2025-06-24 214110.png

Screenshot 2025-06-24 214132.png

Edited by Blahed1234
Posted

Vortex can launch multiple child processes. Make sure their are No Processes associated with Vortex.exe. Use an advanced Task Manager like System Informer. 

Posted

Whenever I went to download and the error showed up. I checked System Informer and the only vortex process that was running was the update program and the old application uninstaller.

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