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When reporting a problem, what should I include?


kingboogle

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Hi Everyone.

 

I am having trouble with an annoying CTD bug. It happened when I tried to save after sleeping and completing a quest. But I did some checks on my mods and thought I had it fixed but now I am doing the Pale Lady quest and when I try to go deeper into the mine I am constantly CTD during the loading screen.

 

Its driving me nuts. Everything is fine, I think, the only Red or rather Orange flags are in the Wrye Bash list (attached screen shot)

 

Any obvious steps for troubleshooting that I might be missing, stack trace, log files etc, and if / when I need more help what info should I include?

 

Many thanks

 

boogle

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  On 5/29/2015 at 11:08 PM, kingboogle said:

Hi Everyone.

 

I am having trouble with an annoying CTD bug. It happened when I tried to save after sleeping and completing a quest. But I did some checks on my mods and thought I had it fixed but now I am doing the Pale Lady quest and when I try to go deeper into the mine I am constantly CTD during the loading screen.

 

Its driving me nuts. Everything is fine, I think, the only Red or rather Orange flags are in the Wrye Bash list (attached screen shot)

 

Any obvious steps for troubleshooting that I might be missing, stack trace, log files etc, and if / when I need more help what info should I include?

 

Many thanks

 

boogle

http://forums.nexusmods.com/index.php?/topic/1592053-how-to-ask-for-help/

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Make sure to occasionaly delete your quicksave and make a new one, don't spam quicksave too much, you can only overwrite it a set number of times before crashes start to happen. When making a hard save make sure not to overwrite your previous save.

As for the CTD during loading screen: Consider installing the safety load mod.

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