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Steam Corporation Customer Service


AnewLancelot

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WOW. I have never dealth with any other company that has such poor customer service responce time and contact methods.

 

I was going mobile with the labtop, CD in machine. Got bored and broke out the NewVegas Game.

 

Steamm poped up and said "no internet connection" Ahhhh no sweat. Ill just click "Work Offline."

 

Well lost a copy of my Steam Password from my computer. Did I write it down? Noo ( shame on me.)

 

Do I remember wich one of my pets names (6 dogs) II used as the security question Noooooo, (Shame on me.)

 

tried to contact Steam. No telephone customer service (Shame on them.)

 

Can only contact by E-mail if you have taken phot's of your CD case as proof of purchase. (REALLY?)

 

I have waited three days now for Custome service to reply. Thay must have taken the day off to watch the Super Bowl. they only had 2.8 million users online at that time.

 

COMMON STEAM Get off your A##'s and help your customers.

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Nope, I haven't had any issues with Steam. :)

 

Lose your password and forget your secret question ID just once. Word from the wise, this is a situation where you want to write down all your loggins with games that are generated/distributed by Steam.

 

Yeah, I've done that already. It's pretty much common sense to have a password backup stored somewhere safe. However, the question you asked in the first post was if anyone else has any nightmare stories about loading and launching games on Steam and I haven't had any problems with that.

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