"XCOMModHelper stopped working" error

[Crowbo1]

When installing Long War, (tried F3 and F2), I get an error saying that the "XCOMModHelper has stopped working". When I launch EW all works fine until the choose country screen, which is blank except for the globe, and there are only 4 soldiers, which "appear" in their seats on the SkyRanger about 4 secs. after the scene is launched. When "Launch Mission" is pressed there is only a black screen with the cursor available and only Ctrl-Alt-Del to task manager will shut it down.

 

I am running Windows 8.1 and have tried all the workarounds suggested in the "short version" for troubleshooting. I'm in the process of re-downloading and placing in a new location (F:\) on my hard drive.

 

I haven't been able to find any references to the Mod Helper error, any and all help would be greatly appreciated.

 

Thanks in advance!

[dubiousintent]

Sounds like a bad install of LW. There is an install logfile in the folder where you unpacked the LW download archive and ran the installer. Pass that info along to the LW dev team.

 

Standard boilerplate follows:

 

Long War bug reports should be posted in the appropriate Beta Feedback thread in the "Long War" download page "forum section" for a quick response. (The LW Team has stated they don't check the main forum at all anymore for problems. Really, the dev team is the most likely to be able to help with a LW issue but anyone else who can also will be there.) You may also find that the answer is already known and posted in that section.

Be sure to read the "Readme" and "Detailed Troubleshooting" documents included with the LW download before reporting bugs. They need all the information requested there (including which OS platform: Windows, Linux, OS/X, ARM/IOS, etc.) to be able to help. If they can't reproduce the problem, they can't fix it. You increase your odds of getting help by re-reading included documentation and following instructions on reporting bugs, and then documenting what you have already tried ... in detail. Short "it's broke" reports simply generate requests for more detail; wasting time. Better too much detail than not enough. (Remember: This is all volunteer support, including the LW dev team. If you won't put in the effort to provide a good bug description, why should they spend time prying it out of you if it sounds vague enough to likely be something covered already?)

While the LW installer handles any code modifications for you, it is still necessary to prepare your system for mods as laid out in the wiki article "Basic Guide to installing mods". The "Environment" section in particular still applies to LW, and the "OS/X mod installation" section has specifics for Mac versions. There is also a "Linux Differences" section.

The first recommended fix is always to upgrade to the latest version (currently Beta 15F3). Be sure to check the release notes for the effect upon a saved game.

-Dubious-