LarryDav1d - BANNED

[TheVampireDante]

LarryDav1d banned.



Reason for the ban

Previously banned user.

 

Posted Today, 12:43 AM

I've been using Nexus for a good 7 years. In that time I've been banned IP and all twice over relatively minor offenses, the last being the result of an honest mistake. While Nexus is good for mod hosting, it has an absolutely poor customer service policy. You really should implement a more effective interaction policy, rather than outright banning people permanently, often over one offence. Once banned, there is no line of communication. The "unblock request" is a one-shot form that states "You will not be notified if your request is declined" & it states that it will take a random amount of time to be reviewed.

I understand that Nexus is basically the only major option for modders outside of Steam "for now", but that shouldn't mean that you treat your customers as "throwaways".

I've been involved in many communities on the internet over the years, but Nexus is the only website that I have ever been banned from.
While I have burner accounts and can renew IP addresses, it is frustrating to have to start over with a new account yet again, and lose credit and access to the mods I spent my time working on. You are basically discouraging modders.
Fact is, without modders and their hard work your website wouldn't be able to exist. But if Nexus didn't exist, modders would still mod.

The solution to avoid being banned is simple - don't do anything stupid that is in violation of our regulations in the first place and everything will be fine.


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