I need to fix these BSOD and crashing problems.

[Kimberlee]

I am getting BSOD and crashes and its time it was fixed.

 

Here is the info I wrote down when the BSOD popped up :

 

STOP: 0x0000007e

RTL8192u.sys

 

address FFFFFA6004AD7661 base at FFFFFA6004ACB000

 

datestamp 49af508e

 

Here is some information that will hopefully help -

 

MY BIOS :

 

Property Value

BIOS Vendor American Megatrends Inc.

Serial Number Syst-em-

BIOS Version 1104

BIOS Date 07/31/2008

BIOS Size 1024 KB

BIOS Starting Segment F000h

DMI Version 2.5

Characteristics - supports ISA

- supports PCI

- supports Plug-and-Play

- supports APM

- upgradeable (Flash) BIOS

- allows BIOS shadowing

- ESCD support is available

- supports booting from CD-ROM

- supports selectable boot

- BIOS ROM is socketed

- supports Enhanced Disk Drive specification

- supports INT 13 5.25-inch/1.2M floppy services

- supports INT 13 3.5-inch/720K floppy services

- supports INT 13 3.5-inch/2.88M floppy services

- supports INT 05 print-screen

- supports INT 09 and 8042 keyboard services

- supports INT 14 serial services

- supports INT 17 printer services

- supports INT 10 CGA/Mono video services

- supports ACPI

- supports legacy USB

- supports booting from LS-120

- supports booting from ATAPI ZIP drive

- BIOS Boot Specification supported

- Enable Targeted Content Distribution

 

 

SYSTEM SUMMARY :

 

Property Value

Product Name P5Q

PC System Type Desktop

Machine Type AT/AT COMPATIBLE

Infrared (IR) Supported No

DMI System UUID 40C3001E-8C000172-D2B70022-15952D96

UUID 1E00C340-008C-7201-D2B7-002215952D96

 

Windows System Assessment

CPU Score 5.70 (Calculations per second)

Memory Score 5.90 (Memory operations per second)

Graphics Score 5.90 (Desktop performance for Windows Aero)

D3D Score 5.90 (3D business and gaming graphics performance)

Disk Score 5.90 (Disk data transfer rate)

Windows Experience Index 5.70 (Base score)

 

Disk Space Disk C: 519 GB Available, 931 GB Total, 519 GB Free

Disk D: 0 MB Available, 6427 MB Total, 0 MB Free

 

Physical Memory 2047 MB Total, 633 MB Free

Memory Load 69%

 

Virtual Memory 4345 MB Total, 1310 MB Free

 

PageFile Name C:\pagefile.sys

PageFile Size 2346 MB

In use 1405 MB

Max used 1429 MB

Registry Size 177 MB (current), 2048 MB (maximum)

 

Profile GUID {c328fec0-6a85-11db-9fbd-806e6f6e6963}

 

The system clock interval 15 ms

 

 

MOTHERBOARD :

 

Property Value

Manufacturer ASUSTeK Computer INC.

Model P5Q

Version Rev 1.xx

Serial Number MS1C88B82T04285

 

North Bridge Intel P45/P43 Revision A3

South Bridge Intel 82801JR (ICH10R) Revision A3

 

CPU Intel® Core2 Duo CPU E8400 @ 3.00GHz

Cpu Socket Socket 775 LGA

 

System Slots 6 PCI

 

Memory Summary

Maximum Capacity 4096 MBytes

Maximum Memory Module Size 2048 MBytes

Memory Slots 4

Error Correction None

 

Warning! Accuracy of DMI data cannot be guaranteed

 

 

CPU INFO :

 

Property Value

HAL2

Summary

Number of Logical Processors 2

Number of Physical Processors 1

CPU #1 Intel Core 2 Duo E8400

CPU Name Intel® Core2 Duo CPU E8400 @ 3.00GHz

CPU Code Name Wolfdale

Vendor GenuineIntel

Number of Bits 64

Instruction Set MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, ET64, XD, VMX, SMX, EST

Platform Name Socket 775 LGA

Revision E0

Technology 45 nm

Original Clock 3000 MHz

Original System Clock 333 MHz

Original Multiplier 9.0

CPU Clock 3009 MHz

System Clock 334.0 MHz

FSB 1335.8 MHz

Number of Cores 2

Core #1

Speed 2003.7 MHz

Multiplier 6.0

Core #2

Speed 2003.7 MHz

Multiplier 6.0

Virtual Technology Supported Yes

Hyper Threading Supported No

Cache

L1 Data Cache 2 x 32 KBytes

L1 Instructions Cache 2 x 32 KBytes

L2 Cache 6144 KBytes

 

 

VIDEO CARD :

 

Property Value

HAL2

Video Adapter NVIDIA GeForce GTX 260

Code Name GT200

Video Processor GeForce GTX 260

Technology 65 nm

Adapter DAC Type Integrated RAMDAC

PCI ID 0x10DE / 0x05E2 (nVidia Corporation / GT200 [GeForce GTX 260])

PCI sub ID 0x3842 / 0x1267 (eVga.com. Corp.)

Memory 896 MBytes

Type GDDR3

Memory Bus Width 448 bits

Dedicated Video Memory 881 MB (924188672)

Dedicated System Memory 0 MB (0)

Shared System Memory 767 MB (805105664)

Performance Level Current

Core Clock 400 MHz

Shaders Clock 800 MHz

Memory Clock 300 MHz

Bandwidth 16800 MB/s

Performance Level Default

Core Clock 300 MHz

Shaders Clock 600 MHz

Memory Clock 100 MHz

Bandwidth 5600 MB/s

Performance Level 2D Desktop

Core Clock 400 MHz

Shaders Clock 800 MHz

Memory Clock 300 MHz

Bandwidth 16800 MB/s

Performance Level 3D Applications

Core Clock 626 MHz

Shaders Clock 1350 MHz

Memory Clock 1053 MHz

Bandwidth 58968 MB/s

BIOS String Version 62.00.1A.00.19 Version 62.00.1A.00.19 Version 62.00.1A.00.19

BIOS Date 09/08/08

PnP Device Id PCI\VEN_10DE&DEV_05E2&SUBSYS_12673842&REV_A1\4&29C7C36D&0&0008

Video Mode Description 1680 x 1050 x 4294967296 colors

Driver Version 8.17.12.8026

Driver Date 2011-08-03 11:50:00

Core Temperature 56 °C (132 °F)

DirectX DirectX 9.0

Driver Name nvd3dum.dll

Driver Description NVIDIA GeForce GTX 260

Monitor Generic PnP Monitor

Model W2242

Monitor ID GSM5678

Manufacturing Date 2008, Week 6

PnP Device Id DISPLAY\GSM5678\5&9D3A7A&0&UID1048849

Input Digital

Display Size 23" (49 cm x 32 cm)

Horizontal Frequency 30-83 kHz

Vertical Frequency 56-75 Hz

Current Resolution 1680 x 1050 @ 60Hz

Supported Resolution 1680 x 1050 @ 60Hz - Aspect Ratio 16:10

Supported Resolution 1680 x 1050 @ 60Hz - Aspect Ratio 16:10

Supported Resolution 1440 x 900 @ 60Hz - Aspect Ratio 16:10

Supported Resolution 1280 x 1024 @ 60Hz - Aspect Ratio 5:4

Supported Resolution 1280 x 960 @ 60Hz - Aspect Ratio 4:3

Supported Resolution 1152 x 864 @ 75Hz - Aspect Ratio 4:3

EDID Version 1 revision 3

Max dot clock (video bandwidth) 150 MHz

DPMS Mode Support Active Off, Suspend, Standby

 

 

Any help would be great. I tried updating my BIOS and just can't find either the site or the files I need to do that. Maybe there is a utility out there that does this FOR me?

Edited August 25, 2011 by Kimberlee

[samadchaz]

RTL8192u.sys

sounds like you have a wireless lan, try disconnecting it to see if BS come up

[Kimberlee]

RTL8192u.sys

sounds like you have a wireless lan, try disconnecting it to see if BS come up

 

 

You actually make a great point - I do have a wireless LAN. What can I do to fix it? Since its all I have to connect to the internets...

[samadchaz]

try to update its driver(Realtek Website), remove/disconnect it to see if blue screen appear again or not

[DarkWarrior45]

Ok, there is a few select possibilities as to what can be causing this. But first take a look at this: http://pcsupport.about.com/od/findbyerrormessage/a/stop0x00000007.htm

 

Stop code 0x0000007e is an error that is thrown when the CPU receives a bad interrupt. An interrupt is basically a piece of assembler code that causes the CPU to stop what it's doing and handle an I/O operation, such as a keyboard stroke for example. Normally, the address the BSOD occurred at (FFFFFA6004AD7661) is usually indicative of a bad RAM stick, and it could very well be possible that that is the case here. When the interrupt is passed to the CPU, the address that is stored in the CPU's program counter has to be temporarily stored in RAM.

 

So one of a few things is going on:

 

1) a piece of software, such as RTL8192u.sys, has passed the wrong address. Reinstalling the driver or reinstalling Windows will clear this up if this is the case. A virus can also cause this.

 

2) You have a memory stick installed that has gone bad. Because the interrupt has to pass through memory first, it can become corrupted during the interrupt call if the memory stick is defective. Trying a different set of RAM in your system will tell you if this is the case or not by whether or not the system still blue screens with the different RAM.

 

3) You have a defective wireless card. You'll know that this is the case if you've ruled the above two possibilities out.

 

Hope this helps.

Edited August 26, 2011 by DarkWarrior45

[Kimberlee]

Ok, there is a few select possibilities as to what can be causing this. But first take a look at this: http://pcsupport.about.com/od/findbyerrormessage/a/stop0x00000007.htm

 

Stop code 0x0000007e is an error that is thrown when the CPU receives a bad interrupt. An interrupt is basically a piece of assembler code that causes the CPU to stop what it's doing and handle an I/O operation, such as a keyboard stroke for example. Normally, the address the BSOD occurred at (FFFFFA6004AD7661) is usually indicative of a bad RAM stick, and it could very well be possible that that is the case here. When the interrupt is passed to the CPU, the address that is stored in the CPU's program counter has to be temporarily stored in RAM.

 

So one of a few things is going on:

 

1) a piece of software, such as RTL8192u.sys, has passed the wrong address. Reinstalling the driver or reinstalling Windows will clear this up if this is the case. A virus can also cause this.

 

2) You have a memory stick installed that has gone bad. Because the interrupt has to pass through memory first, it can become corrupted during the interrupt call if the memory stick is defective. Trying a different set of RAM in your system will tell you if this is the case or not by whether or not the system still blue screens with the different RAM.

 

3) You have a defective wireless card. You'll know that this is the case if you've ruled the above two possibilities out.

 

 

 

 

Thank you for the help. I will definately be looking into this. Since this has been bothering me for some time, I will keep at it. WOW! Is this ever frustrating as hell!

 

Hope this helps.

[Erik005]

Download bluescreen viewer, it`s an little program that will tell you exactly what is causing BSOD's

[Kimberlee]

I have some additional info thanks to the bluescreen viewer - (THANKS!)

 

ntoskrnl.exe ntoskrnl.exe+1918a0 fffff800`02046000 fffff800`0255e000 0x00518000 0x4cb7275f 14/10/2010 11:53:03 AM ----------->This came up as a highlighted event

 

RTL8192u.sys RTL8192u.sys+4ec42 fffffa60`04af4000 fffffa60`04b7f000 0x0008b000 0x49af508e 05/03/2009 12:09:50 AM ------------>So did this

 

Maybe this will help with getting this sorted?

 

Thanks in advance for any help...

[DarkWarrior45]

I have some additional info thanks to the bluescreen viewer - (THANKS!)

 

ntoskrnl.exe ntoskrnl.exe+1918a0 fffff800`02046000 fffff800`0255e000 0x00518000 0x4cb7275f 14/10/2010 11:53:03 AM ----------->This came up as a highlighted event

 

RTL8192u.sys RTL8192u.sys+4ec42 fffffa60`04af4000 fffffa60`04b7f000 0x0008b000 0x49af508e 05/03/2009 12:09:50 AM ------------>So did this

 

Maybe this will help with getting this sorted?

 

Thanks in advance for any help...

 

 

ntoskrnl.exe is, well, Windows; it's the executable file for the NT kernel. No surprise that's it's showing up. I'm still saying that RAM could be an issue. Anytime you see an memory address starting with "FFFF" memory is a suspect.

[prandiningrat]

also, I agree that you upgrade bios because it will update hardware compatibility especially on 775 machines, I see most problem on 775 is just on BIOS, include as darkwarrior45 said,, probably RAM fails...on most bios update, it will update RAM compatibility..and ASUS well known as picky with RAM..

the update bios for P5Q is here (on OS dropdown list select others).the newer of P5Q motherboard is BIOS version 2209 (11.16.2010), and the lowest is version 1406. I cannt see your bios version(1104) listed..just make sure that bios is for your PC..you can use CrystalCPUID for detailed bios version and motherboard (by clicking function tab -> bios information by WMI)...you need also download their bios tool (afudos) to run update utility via DOS..

i just strongly suggest if you are not familiar with updating bios dont do it, it cannt be undone if update fails and make your pc wont boot..the only thing that can repair dead BIOS is by replacing bios chip..

the first you might to try, uninstall that realtek drivers from safe mode then uninstall driver from device manager..than go to normal mode and try reinstall driver..

Edited August 28, 2011 by Bandit Ngebak