Can't download files - Website uncooperative.

[majpayne2]

Hi, just registered for this site and I can't download any files from it. Any help would be really appreciated.

To describe the problem briefly:

When I am viewing a mod page, anytime I click the green download button, the files button, comments button, or any of the buttons at all really, it does nothing at all and the page scrolls all the way up by itself. There is no window that pops up or anything. Just nothing.

 

I have the same exact problem an all three browsers: Firefox, IE, and Opera.

I use windows XP SP3.

I have tried disabling any sort of popup protection, messing around with allowing the website, using different page layout, pretty much everything, still no luck.

It's really frustrating. If anyone has ever had this problem before and has a way of fixing it I would really like to know, there are so many great mods on this site I would like to use.

 

Thanks in advance.

[bben46]

Here is some troubleshooting help. I put it into a spoiler because it is long.

 

 

The new site has been tested with all of the popular browsers. It works.

 

We cannot fix your computer for you. However, we can give advice on what may the problem.

 

We no longer support IE7. It is obsolete. If you have a newer version of IE and are using compatibility mode - you are effectively using IE7.

 

Some security programs - firewalls, antivirus, antispyware, pop up blockers etc can block the sites from working properly.

 

What we need to give advice What Operating System? WinXP, Vista, Win7. (we don't have any info on Win8 yet) What browser? and what version? IE, Firefox, Chrome, Opera etc. What security add ons to your browser? Ad blockers, pop up blockers etc.

 

More info You could try a portable version of the browser - It doesn't need to be installed at all. and can work from a USB stick. If it works with the portable version, and not your installed version of the same browser then the problem is likely some add on or setting on your end. While we cannot fix your end, we can give some advice as to what you can do to fix it. To give advice, we need as much information on your browser and settings as you can give us.

 

To find the portable version of your preferred browser, (If it is not shown ) google it. Here is a site that has several: http://www.portablefreeware.com/?sc=8

 

NOTE: IE7 is NOT supported, and will not be in the future as it is obsolete.

 

Here are LHammonds test results for the New Nexus sites using a variety of portable browsers

 

Quote Firefox is the Nexus-recommended browser (so says me). I initially could not get content loaded when going tab to tab such as the Files tab, images tab, etc. but I realized NoScript was blocking it so once I allowed all scripts to run, it worked fine after that.

 

Dark0ne tries to make the site work well with Firefox and Internet Explorer...anything beyond that is just icing on the cake.

 

I have tested the following browsers:

Firefox Portable 6.0 http://portableapps....irefox_portable

Google Chrome Portable 13.0.782.112 http://portableapps....chrome_portable

Iron Portable 13.0.800 (based on Google Chromium) http://portableapps....t/iron_portable

Opera Portable 11.50 http://portableapps..../opera_portable

Maxthon Portable 3.1.5.1000 http://portableapps....axthon_portable

Internet Explorer 9.0.8112.16421

 

NOTE: The above "portable" browsers can be used by anyone. They do not require "installation" so there is zero impact on your computer...simply extract them, run the program to test it out, then delete once done. All tests were performed with the software as configured straight "out-of-the-box" without any tweaks or changes.

 

Check List Tests:

Can login and remain logged in from page to page (while browsing and downloading)

Can see mod page description, files, comments and images. Can download mods over 2MB in size. Can create mod page (modder action)

Can set and remove search tags.

Can upload files to mod page (modder action).

Can upload images to mod page.

Can add comments on mod page.

Can upload images to imageshare (modder action).

Can add comments on imageshare.

 

Test results / notes for Google Chrome: Success

Test results / notes for Firefox - Success

Test results / notes for Opera Success

Test results / notes for Maxthon Success

Test results / notes for Iron Success

Test results / notes for Internet Explorer 9.0.8112.16421 Success

 

Based on the above test results, all major site functions I have tested have been addressed and fixed by Dark0ne. LHammonds (aka Conan_Lon)