MyCart Posted March 6, 2017 Share Posted March 6, 2017 So I got the notification this morning that my paypal was charged, and it did go through, but when I went to download a mod, it said that I was logged in and not premium. I also checked the site and it said I was not premium. I don't recall it taking any time to update the last time it went through, I wanted to just send an email an ask someone, but couldn't find that. Anyone with any info, I'd appreciate it. Link to comment Share on other sites More sharing options...
SirSalami Posted March 6, 2017 Share Posted March 6, 2017 Hi iramike, Please use the "contact us" page found below or at the following address: https://forums.nexusmods.com/index.php?app=nexus&module=support§ion=new. There, please select "Premium membership" from the pull-down menu and describe the situation. It would probably be helpful to include the email address associated with your paypal account for verification. We'll make sure the Dark0ne, the site owner, is aware to help get your situation sorted. In the mean-time, thank you for your patience and contributions. Apologies for any confusion! Link to comment Share on other sites More sharing options...
MyCart Posted March 6, 2017 Author Share Posted March 6, 2017 I just did that actually, but I think I put it under Membership Issues. I did in the message though include my email address that is registered with my account, and PayPal as well I will just be patient in the mean time. Thank you again Link to comment Share on other sites More sharing options...
SirSalami Posted March 6, 2017 Share Posted March 6, 2017 Understood. We'll look for the report in the "Membership Issues" category. Thank you! Link to comment Share on other sites More sharing options...
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