Downloads won't work on Vortex

[Deleted40818425User]

Whenever I try to dowload a mod from nexusmods, I have this :

 

 

Provided key and expire time isn't correct for this user/file.

Error: Provided key and expire time isn't correct for this user/file.

at handleRestResult (D:\Program Files (x86)\Vortex\resources\app.asar\node_modules\nexus-api\lib\Nexus.js:37:27)

at Request.request.get [as _callback] (D:\Program Files (x86)\Vortex\resources\app.asar\node_modules\nexus-api\lib\Nexus.js:57:13)

at Request.self.callback (D:\Program Files (x86)\Vortex\resources\app.asar\node_modules\request\request.js:185:22)

at emitTwo (events.js:126:13)

at Request.emit (events.js:214:7)

at Request.<anonymous> (D:\Program Files (x86)\Vortex\resources\app.asar\node_modules\request\request.js:1161:10)

at emitOne (events.js:116:13)

at Request.emit (events.js:211:7)

at IncomingMessage.<anonymous> (D:\Program Files (x86)\Vortex\resources\app.asar\node_modules\request\request.js:1083:12)

at Object.onceWrapper (events.js:313:30)

at emitNone (events.js:111:20)

at IncomingMessage.emit (events.js:208:7)

at endReadableNT (_stream_readable.js:1056:12)

at _combinedTickCallback (internal/process/next_tick.js:138:11)

at process._tickCallback (internal/process/next_tick.js:180:9)

Any idea of what to do ?

[rmm200]

Tending to believe error messages in cases like this, the first thing I would do is verify the date and time is correct on my computer.

For most people, that is set by an Internet time service.

 

For anything else, identify what country you are in and the specific file that won't download.

Have you tried various files and they all fail? Or just this one?

 

Also: try a manual download. Does that work?

[Deleted40818425User]

Well i verified all the clocks on my computer but they all seem to be ok.

However, i did install sky UI manually and it worked, but still, when I download through vortex it doesn't work.

[BigBizkit]

Hi,

 

Which version of Vortex are you on?

 

Is this something that persists i.e. it occurs all the time, with every file, on every game?

Likewise, is there anything unusual in your setup or the way you are trying to download files?

 

 

Could you please do the following:

 

Download a file that will cause that error for you. After that, immediately send in your Vortex.log following these steps:

 

Click the three dots in the top right corner and select "Send Feedback".

 

Enter a descriptive title and pertinent information.

 

At the bottom, click on "Attach Special File" and select "Vortex Log".

 

After that, just hit "Submit Feedback" in the bottom right corner.

 

[Deleted40818425User]

Hi, i'm on the last version of vortex. I don't use any other game with Vortex, I tried various files but none of them seem to be working.

There's nothing unusual about my setup, nor the way I download mods.

 

I sent a feedback as you said, hope it will be fixed.

[Hyponzz]

Oh...i fixed the problem. I wasn't connected on the same account in vortex and nexusmods. My bad, sorry for the useless post ^^. Anyway, thanks a lot for your help !

[BreeziRL]

Hello, has this issue been resolved for you? I have just installed Vortex (switching from Nexus Mod Manager), but I get the same error when trying to download any mod for Fallout 4 and Skyrim: Special Edition. My time is correct, and I have already send a bug report, so I'm wondering what now? Thanks for the help in advance!!

 

Edit: I tried going back and installing previous versions of Vortex, yet there's still no luck.

 

Here's my error:

 

Provided key and expire time isn't correct for this user/file.

Error: Provided key and expire time isn't correct for this user/file.

at handleRestResult (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\nexus-api\lib\Nexus.js:39:27)

at Request.request.get [as _callback] (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\nexus-api\lib\Nexus.js:59:13)

at Request.self.callback (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\request\request.js:185:22)

at emitTwo (events.js:126:13)

at Request.emit (events.js:214:7)

at Request.<anonymous> (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\request\request.js:1161:10)

at emitOne (events.js:116:13)

at Request.emit (events.js:211:7)

at IncomingMessage.<anonymous> (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\request\request.js:1083:12)

at Object.onceWrapper (events.js:313:30)

at emitNone (events.js:111:20)

at IncomingMessage.emit (events.js:208:7)

at endReadableNT (_stream_readable.js:1056:12)

at _combinedTickCallback (internal/process/next_tick.js:138:11)

at process._tickCallback (internal/process/next_tick.js:180:9)