Serana black Body and Face

[ingwer]

Hi, I don't know when and why it happened but at the moment serana has not only a black face but a completely black body (sometimes her normal skin appears for half a second then turns black again) . I removed all the mods related to her but even vanilla serana is black now. Anyone knows this problem and has a solution or something I can try to fix it

[RandallSims]

Looking for the same answer. If you've learned how to fix this already, please share.

[Gorgopis]

We do not know the answer, but we can suggest some tests to help figure out what happened. If you used quick save at all, please note that using quick save or relying on autosave often corrupts Skyrim Save content, because not all of the game/NPC data and information can get stored in the save during that quick of a save. So the save may have lost Serana's texture data.

 

Most experienced players turn off autosave and never quick-save. (Though Speedrunners use quick-save, because they are not in game more than an hour, and they are exploiting flaws in the quick-save mechanics.)

 

Test 1: Can you load an earlier save where the textures were not black? What are the dates on the normal saves, and then on the save when the textures turned black? You could try replaying the game from that earlier save?

Test 2: Did you install a new mod at any date between those saves? Some mods change character texture files.

Test 3: Did you in-game travel to a new cell or start a new quest between the times of the good saves and the flawed saves?

Test 4: Sometimes NPC or quest mods can change NPC textures and a conflict between them will cause this kind of issue.

Test 5: You can also explore these forums to learn how to re-validate your Skyrim files at STEAM. Skyrim is historically unstable, and this used to be a go-to method to reload all the vanilla and expected links in game to textures that could have been broken.

 

Good Luck!