Download issue - Paris server down ?

[Deleted3839011User]

I've been away from nexus for a while. Tried to download a mod 5' ago, and... It seems the Paris server is down, and we are no longer able to choose another one :/

Following instructions on this page (https://help.nexusmods.com/article/92-im-having-download-issues-what-can-i-do), all servers allow to download the 1G file, except Paris.

(according to this post : https://forums.nexusmods.com/index.php?/topic/8973188-premium-account-with-slow-downloads-regardless-of-connection/ , it seems to be down for 10 days ?)
This is what Firefox inspector shows when you try to "examine" the download button (non-premium) :

<button id="slowDownloadButton" class="rj-btn rj-btn-secondary rj-btn-full" data-download-url="#ERROR-download-location-not-found"><span>Slow download</span></button>

Unfortunately, as regulars account doesn't allow to change the download location, are we stuck ?

 

I tried with Firefox, edge, IE, using another computer, using my phone data plan... Same issue everywhere.

 

 

Any workaround ?

 

Thanks in advance ;)

 

Technical informations :

Browser : Firefox, Edge, IE (windows 10)

Country : LU

ISP : SFR / Numericable / Tango lux

 

Down speeds :

Paris : timed out.

Amsterdam : 7.3~7.5MB/s

Praha : 7.4~7.8MB/s

LA : 7.5 MB/s

Chicago : 7.6MB/s

Miami : 7.9MB/s

Singapore : 220kB/s

 

Tracert :

c:\>tracert files.nexus-cdn.com

Détermination de l’itinéraire vers files.nexus-cdn.com [195.181.173.81]
avec un maximum de 30 sauts :

1 3 ms 4 ms 4 ms 192.168.0.1
2 64 ms 15 ms 11 ms cable-83.217.136.1.coditel.net [83.217.136.1]
3 16 ms 17 ms 29 ms coditel.net [212.76.224.56]
4 18 ms 21 ms 17 ms dD5E0F010.access.telenet.be [213.224.240.16]
5 18 ms 18 ms 19 ms dD5E0F011.access.telenet.be [213.224.240.17]
6 18 ms 19 ms 17 ms d54C7CE0D.access.telenet.be [84.199.206.13]
7 * * * Délai d’attente de la demande dépassé.
8 * * * Délai d’attente de la demande dépassé.
9 25 ms 21 ms 21 ms dD5E07D0F.access.telenet.be [213.224.125.15]
10 * * * Délai d’attente de la demande dépassé.
11 34 ms 32 ms 43 ms 195.122.181.130
12 34 ms 37 ms 410 ms ae5-2074.ams10.core-backbone.com [81.95.2.138]
13 28 ms 32 ms 31 ms core-backbone.cdn77.com [5.56.20.187]
14 34 ms * * unn-195-181-173-81.datapacket.com [195.181.173.81]
15 * * * Délai d’attente de la demande dépassé.
16 * * * Délai d’attente de la demande dépassé.
17 * * * Délai d’attente de la demande dépassé.
18 * * * Délai d’attente de la demande dépassé.
19 * * * Délai d’attente de la demande dépassé.
20 * * * Délai d’attente de la demande dépassé.
21 * * * Délai d’attente de la demande dépassé.
22 * * * Délai d’attente de la demande dépassé.
23 * * * Délai d’attente de la demande dépassé.
24 * * * Délai d’attente de la demande dépassé.
25 * * * Délai d’attente de la demande dépassé.
26 * * * Délai d’attente de la demande dépassé.
27 * * * Délai d’attente de la demande dépassé.
28 * * * Délai d’attente de la demande dépassé.
29 * * * Délai d’attente de la demande dépassé.
30 * * * Délai d’attente de la demande dépassé.

[Deleted3839011User]

Ok, looks like I can't edit my previous post. Download issue seems to have been fixed, but the 1G file on Paris server still gives me "request timed out".

 

Tracert on said server :

 

c:\>tracert paris.nexus-cdn.com

Détermination de l’itinéraire vers paris.nexus-cdn.com [185.246.211.119]
avec un maximum de 30 sauts :

1 4 ms 3 ms 17 ms 192.168.0.1
2 15 ms 13 ms 13 ms cable-83.217.136.1.coditel.net [83.217.136.1]
3 18 ms 14 ms 17 ms coditel.net [212.76.224.56]
4 18 ms 19 ms 18 ms dD5E0F010.access.telenet.be [213.224.240.16]
5 17 ms 15 ms 14 ms dD5E0F011.access.telenet.be [213.224.240.17]
6 22 ms 16 ms 17 ms d54C7CE0D.access.telenet.be [84.199.206.13]
7 * 23 ms 22 ms dD5E0FEB9.access.telenet.be [213.224.254.185]
8 19 ms 21 ms 31 ms dD5E0FA6B.access.telenet.be [213.224.250.107]
9 31 ms 28 ms 29 ms de-fra04c-ri1-ae-19-0.aorta.net [213.46.179.101]
10 29 ms 29 ms 27 ms de-fra11b-rc1-ae-11-0.aorta.net [84.116.134.86]
11 33 ms 29 ms 47 ms cz-prg01a-ra4-xe-4-3-2-0.aorta.net [84.116.130.62]
12 27 ms 34 ms 29 ms ae-21.r00.frnkge13.de.bb.gin.ntt.net [129.250.9.29]
13 43 ms 29 ms 41 ms ae-2.r20.frnkge13.de.bb.gin.ntt.net [129.250.6.13]
14 31 ms 31 ms 41 ms ae-5.r24.londen12.uk.bb.gin.ntt.net [129.250.3.12]
15 33 ms 32 ms 35 ms ae-0.r21.londen12.uk.bb.gin.ntt.net [129.250.3.47]
16 40 ms 41 ms 43 ms ae-3.r02.parsfr02.fr.bb.gin.ntt.net [129.250.4.25]
17 41 ms 43 ms 43 ms 81.25.206.82
18 81.25.206.82 rapports : Impossible de joindre l’hôte de destination.

(= can't join destination host)

 

Ping gives the same results (can lookup IP, but all packets are lost).

[glipglop666x666]

hello, having the same problem here near Paris (Yvelines), can't download nothing, the Vortex client work well, but on the website nothing work at all.

[MrMason]

The Paris server actually no longer exists, and has been replaced with a location in Amsterdam, all downloads are forwarded there. The speedtest article has been updated to remove it as a test.

 

glipglop666x666 if you're still having problems then please can you provide some debugging as per https://help.nexusmods.com/article/92-im-having-download-issues-what-can-i-do