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Experiencing really slow download speeds even with Premium


djentlemanrody

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As the title says, I'm having quite the difficult time downloading large files from the Nexus, even with premium and a relatively good internet speed: 100Mbps.

I live in Brazil.

 

These are the test results I've got:

 

Country: Brazil
ISP: Unifique
Download Tests:
- Paris:
- Amsterdam: 300Kbps
- Prague: 270Kbps
- LA: 300Kbps
- Chicago: 400Kbps
- Miami: 430Kbps
- Singapore: 150Kbps
Download links:
TraceRoute results:
Rastreando a rota para files.nexus-cdn.com [195.181.162.41]
com no máximo 30 saltos:
1 * * * Esgotado o tempo limite do pedido.
2 3 ms 1 ms 2 ms 10.85.161.4
3 3 ms 3 ms 3 ms 187-85-163-241.iai.unifique.net [187.85.163.241]
4 6 ms 6 ms 5 ms 109.26.125.189.static.impsat.net.br [189.125.26.109]
5 116 ms 120 ms 125 ms ae-2-3609.edge6.Miami1.Level3.net [4.69.219.142]
6 * * * Esgotado o tempo limite do pedido.
7 134 ms 135 ms 134 ms datacamp.miami15.mia.seabone.net [89.221.41.35]
8 135 ms 134 ms 134 ms vl201.mia-cl2-dist-1.cdn77.com [185.229.188.63]
9 * * 134 ms unn-195-181-162-41.cdn77.com [195.181.162.41]
Rastreamento concluído.
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Hi there,


Sorry to hear you are experiencing download issues.


Are those speeds consistent as in are you still getting the same speeds today? If so, then I am afraid the fact that your speeds are bad across the board on all of our servers is indicative of the issue being out of our control i.e. down to your ISP and the way they're routing your traffic.

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