I can't download ANY file they just keep stiopping

[simervillefarm]

I cannot get any file transfer larger than about 30 MB to complete, the download stalls and then fails. This happens with ANY download server location and I am a premium member

Country: Canada

Internet Service Provider (ISP): Storm Internet

Download tests:

• 
  
• Paris: 450kb/sec
  
• Amsterdam: 450 kb/sec
  
• Prague: 450 kb/sec
  
• LA: 550 kb/sec
  
• Chicago: 900kb/sec
  
• Miami: 750 kb/sec
  
• Singapore: 200 kb/sec
  

Download links:

• 
  
• Large File: https://premium-files.nexus-cdn.com/2388/452/BTA%20v8.3%20Pre-Cache-452-v8-3-1610999777.zip?md5=hHIloq29zFfAmvSj00Fvmw&expires=1611594227&user_id=80382583&rip=199.167.119.118
  
• Small File: https://cf-files.nexusmods.com/cdn/2388/263/Battletech%20Mod%20Manager-263-0-3-1-1561318228.exe?md5=4rVlf1SZeVzpL3BSQ2B-9g&expires=1611594166&user_id=80382583&rip=199.167.119.118
  

TraceRoute results:

Microsoft Windows [Version 10.0.19041.746]

© 2020 Microsoft Corporation. All rights reserved.

C:\Users\farme>tracert files.nexus-cdn.com

Tracing route to files.nexus-cdn.com [185.246.209.245]

over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.2.1

2 38 ms 28 ms 30 ms lp98.perth.rtr.storm.ca [209.87.239.246]

3 56 ms 39 ms 51 ms bdi1122.core.rtr.storm.ca [204.187.144.154]

4 43 ms 38 ms 38 ms be4745.ccr32.yyz02.atlas.cogentco.com [38.142.60.241]

5 57 ms 49 ms 52 ms be2994.ccr22.cle04.atlas.cogentco.com [154.54.31.233]

6 63 ms 47 ms 58 ms be2718.ccr42.ord01.atlas.cogentco.com [154.54.7.129]

7 90 ms 213 ms 51 ms be2125.rcr21.ord04.atlas.cogentco.com [154.54.82.202]

8 52 ms 58 ms 47 ms chi-cogent.cdn77.com [38.104.106.26]

9 56 ms 59 ms 97 ms unassigned.cdn77.com [185.229.188.83]

10 66 ms * * unn-185-246-209-245.datapacket.com [185.246.209.245]

11 58 ms * * unn-185-246-209-245.datapacket.com [185.246.209.245]

12 * * * Request timed out.

13 * * 64 ms unn-185-246-209-245.datapacket.com [185.246.209.245]

Trace complete.

C:\Users\farme>

[BigBizkit]

Sorry to hear your experiencing these download issues. Is this something that persists for large files i.e. are you ever able to finish a large download? Is the download speed fluctuating a lot or is it persistently low?

[simervillefarm]

I know my speed will be slow and I accept that, however I cannot finish any download over about 200MB and files smaller than that are a crap shoot and I have to try multiple times for the file to finish downloading. The speed starts out at about 1000 kb/s then steadily drops until it gets to about 700 kb/s it holds there for a few MB then the speed just continues to drop and drop and drop then stall then fail. This happens EVERYTIME.