Download issues

[CommonDominator]

EDIT

This a PREMIUM issue. Same config and same file download perfectly with a non premium test account. aAlso pause/resume corrupt the file.

Downloading small files ok but failed on 100Mb+ files. MO2 give error "connection closed (2)" and retry or in manual using Edge hard stop with error "Couldn't download - Network error".

Using my Premium account and CDN, Chicago, Amsterdam or Miami servers. No other concurrent network activity.

Country: Canada

ISP: Bell (slow land line), BELL (mobile phone on LTE) and Fido (mobile phone on LTE)

Download tests (Bell)

CDN: 420 kb/s (03-1.3 Mb/s BELL LTE)

Chicago: 430 kb/s

Singapore: 430 kb/s

Amsterdam: 420 kb/s

Small file: 34 Mb, ok

https://cf-files.nexusmods.com/cdn/1704/34523/CleverCharff's%20Fort%20Dawnguard%202K-34523-1-1-1586463370.7z?md5=iEgwX4Pq-nkDaYhA-D9O_Q&expires=1617040595&user_id=35368020&rip=70.30.156.176

Large file: 104mb, failed after 50-70 mb on Chicago, Amsterdam, Singapore

https://cf-files.nexusmods.com/cdn/1704/34523/CleverCharff's%20Fort%20Dawnguard%204K-34523-1-1-1586463232.7z?md5=hLhEIpE1rcEUMK5tFolLQg&expires=1617040700&user_id=35368020&rip=70.30.156.176

TRACE WITH BELL LAND

----------------------------------

C:\WINDOWS\system32>tracert files.nexus-cdn.com

Tracing route to files.nexus-cdn.com [185.246.209.245]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms mynetwork [192.168.2.1]

2 7 ms 7 ms 7 ms 10.11.23.233

3 * * * Request timed out.

4 * * * Request timed out.

5 13 ms 13 ms 13 ms tcore4-montreal01_39.net.bell.ca [64.230.36.86]

6 12 ms 12 ms 12 ms dis3-montreal01_0-6-0.net.bell.ca [64.230.94.131]

7 26 ms 29 ms 22 ms tcore4-montreal01_1-10-0-1.net.bell.ca [64.230.94.130]

8 27 ms 20 ms 22 ms 64.230.78.138

9 19 ms 19 ms 19 ms bx9-newyork83_1-0-0.net.bell.ca [64.230.79.81]

10 22 ms 21 ms 21 ms reliance-mrs.cdn77.com [84.17.32.178]

11 * * * Request timed out.

12 32 ms 32 ms 32 ms unassigned.cdn77.com [185.229.188.85]

13 34 ms * 34 ms unn-185-246-209-245.datapacket.com [185.246.209.245]

Trace complete.

C:\WINDOWS\system32>

C:\WINDOWS\system32>ping 185.246.209.245

Pinging 185.246.209.245 with 32 bytes of data:

Request timed out.

Reply from 185.246.209.245: bytes=32 time=35ms TTL=53

Reply from 185.246.209.245: bytes=32 time=34ms TTL=53

Reply from 185.246.209.245: bytes=32 time=34ms TTL=53

Ping statistics for 185.246.209.245:

Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),

Approximate round trip times in milli-seconds:

Minimum = 34ms, Maximum = 35ms, Average = 34ms

TRACE USING BELL MOBILE IN LTE

--------------------------------------------------

C:\WINDOWS\system32>tracert files.nexus-cdn.com

Tracing route to files.nexus-cdn.com [185.246.209.245]

over a maximum of 30 hops:

1 3 ms 2 ms 3 ms 192.168.42.129

2 52 ms 28 ms 26 ms 10.4.172.129

3 66 ms 37 ms 35 ms 10.55.174.10

4 54 ms 31 ms 36 ms 10.55.167.5

5 98 ms 54 ms 37 ms 10.55.65.217

6 39 ms 28 ms 44 ms 10.4.244.102

7 55 ms 29 ms 28 ms 10.4.244.113

8 40 ms 35 ms 38 ms 10.55.65.220

9 58 ms 69 ms 43 ms 10.55.65.44

10 44 ms 63 ms 42 ms tcore4-montreal02_bundle-ether11.net.bell.ca [64.230.91.138]

11 69 ms 75 ms 73 ms tcore3-newyorkaa_hundredgige0-8-0-0.net.bell.ca [64.230.79.142]

12 74 ms 68 ms 75 ms bx9-newyork83_1-0-0.net.bell.ca [64.230.79.81]

13 43 ms 36 ms 46 ms reliance-mrs.cdn77.com [84.17.32.178]

14 * * * Request timed out.

15 108 ms 75 ms 76 ms unassigned.cdn77.com [185.229.188.81]

16 90 ms * * unn-185-246-209-245.datapacket.com [185.246.209.245]

17 * 88 ms * unn-185-246-209-245.datapacket.com [185.246.209.245]

18 55 ms * 82 ms unn-185-246-209-245.datapacket.com [185.246.209.245]

Trace complete.

C:\WINDOWS\system32>ping 185.246.209.245

Pinging 185.246.209.245 with 32 bytes of data:

Reply from 185.246.209.245: bytes=32 time=98ms TTL=47

Request timed out.

Reply from 185.246.209.245: bytes=32 time=81ms TTL=47

Reply from 185.246.209.245: bytes=32 time=63ms TTL=47

Ping statistics for 185.246.209.245:

Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),

Approximate round trip times in milli-seconds:

Minimum = 63ms, Maximum = 98ms, Average = 80ms

C:\WINDOWS\system32>

EDIT

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Failed also using an android tablet but works using a non premium test account ! Very very annoying. I would cancel my premium subscription if it was not paid for 6 months only in a effort to help this excellent site as i can't use the bandwidth on my slow rural line !