Slow Download Speeds

[phforNZ]

Country: New Zealand

Internet Service Provider (ISP): 2Degrees

CDN Test: 0.1MB/s

Average Download Speed (non-Nexus downloads): 25MB/s

Download Tests:

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• Worldwide - Premium CDN: 11.6MB/s (Best)
  

• 
  
• US - Chicago: 7.8MB/s (High)
  

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• EU - Amsterdam: 5.5MB/s (High)
  

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• EU - Prague: 4.5MB/s (High)
  

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• US - Miami: 2.6MB/s (Medium)
  

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• US - Los Angeles: 1.6MB/s (Low)
  

Download links:

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• Large File Download: https://supporter-files.nexus-cdn.com/2295/415/Large Test-415-1-0-0-1655294483.zip?md5=koNF0sR6XQVpZnhw8OW1ig&expires=1685259355&user_id=698836
  

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• Small File Download: https://cf-files.nexusmods.com/cdn/2295/415/Small Test-415-1-0-0-1655294325.zip?md5=Lr1uRf3zYRMR2J4ooT7Avg&expires=1685259354&user_id=698836
  

TraceRoute Results:

Tracing route to files.nexus-cdn.com [89.187.185.168]

over a maximum of 30 hops:

 

  1    <1 ms    <1 ms    <1 ms  [redacted] [192.168.178.1] 

  2     6 ms     3 ms     2 ms  [redacted] [111.69.7.41] 

  3    21 ms     4 ms     4 ms  default-rdns.vocus.co.nz [101.98.5.230] 

  4     5 ms     3 ms     4 ms  as9790.bdr01.akl03.akl.nz.vocus.network [175.45.102.238] 

  5     5 ms     3 ms     4 ms  be1000.bdr01.akl03.akl.nz.vocus.network [175.45.102.237] 

  6   123 ms   123 ms   124 ms  be200.bdr04.lax01.ca.us.vocus.network [114.31.199.72] 

  7   126 ms   123 ms   123 ms  lax-b22-link.ip.twelve99.net [213.248.98.76] 

  8   286 ms   279 ms   289 ms  datacamp-ic-369181.ip.twelve99-cust.net [213.248.70.23] 

  9     *        *        *     Request timed out.

 10   280 ms   289 ms   280 ms  unn-89-187-185-168.cdn77.com [89.187.185.168] 

 

Trace complete.

Download tests generated by Vortex

ADDITIONAL INFORMATION

These terribly bad download speeds have only resulted at some point in the last two weeks - the last time I downloaded large files on the 14th day of May, 2023, speeds were as they would be expected to be for someone at Supporter tier. Tests run in Vortex for convenience, however same issue occurs with direct download in browser (Chrome)

[Pickysaurus]

Most of your download speeds are well above any of our caps (3MB/s) - I'm not sure what the problem is here? Have you swapped to the CDN option in your preferences? Are the downloads slow both in Vortex and manually?

[phforNZ]

Problem is this "CDN Test: 0.1MB/s"

I am downloading at a pretty crippled rate. I cannot change my download server preference - preferred download location is locked to CDN.

 

"Are the downloads slow both in Vortex and manually?" -> "Tests run in Vortex for convenience, however same issue occurs with direct download in browser (Chrome)" Yes.

[Pickysaurus]

Ah sorry I was on mobile when I replied so I couldn't see that you weren't Premium.

 

None of your speeds look bad so I'm afraid it sounds like your ISP is probably limiting you in some way. You might want to contact them to report a fault or try a VPN.