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Website & download speeds very slow (manual and through vortex)

slow download website capped

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#1
Bouzybaa

Bouzybaa

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Hi,

 

The nexusmods website is being unusually slow for me these days, and downlaods are around 20kb, except for the large file i tried to download as per instructions, which was at a normal speed for my internet at around 30-40mb/s. Downloads both through vortex and manual are very slow, downloading CBBE atm and it wont go past 30kb/s

 

Country: Switzerland

Internet Service Provider (ISP): Swisscom

Download tests:

 

  • Amsterdam: 35MB/s
  • Prague: 35MB/s
  • LA: 4MB/s
  • Chicago: 4MB/s
  • Miami: 4MB/s
  • Singapore: 1MB/s

Download links: 

 

TraceRoute results: 

C:\Users\XXXXXXXX>tracert files.nexus-cdn.com

Tracing route to files.nexus-cdn.com [185.152.65.129]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  internetbox.home [192.168.1.1]
  2     1 ms     1 ms     1 ms  1.100.107.92.dynamic.wline.res.cust.swisscom.ch [92.107.100.1]
  3     *        *        *     Request timed out.
  4     2 ms     1 ms     1 ms  i68geb-005-bun30.bb.ip-plus.net [193.134.95.192]
  5     5 ms     4 ms     4 ms  i79zhb-005-xxx0-9-0-2.bb.ip-plus.net [138.187.129.214]
  6     4 ms     4 ms     4 ms  i79zhh-025-ae1.bb.ip-plus.net [138.187.129.149]
  7     4 ms     4 ms     4 ms  193.134.95.11
  8    17 ms    17 ms    17 ms  vl1337.sit-10g-core-1.cdn77.com [185.229.188.7]
  9    18 ms    18 ms    17 ms  vl202.ttc-9r9-ar-dist-2.cdn77.com [185.229.188.105]
 10    18 ms     *       17 ms  unn-185-152-65-129.datapacket.com [185.152.65.129]

Trace complete.

Thanks for any help.



#2
Pickysaurus

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Hey there,

 

Can you please try changing your "Preferred download location" in your preferences to CDN or any server that isn't Paris? https://www.nexusmod...users/myaccount

 

Looking at your results, that should fix the issue.



#3
Bouzybaa

Bouzybaa

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Ok I'll try again tonight, however I did try that several times when trying to fix the issue, in addition to closing vortex several times and restarting downloads several times. Despite the 1.8g test file downloading extremely fast, the smaller files usually between 200mb and 400mb have this crippling issue. Am I supposed to do anything else when changing server? Log out and in on vortex, something like that? If not there was no noticeable change.
When changing ser

#4
Pickysaurus

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Oh, I may have got your issue backwards. The smaller files are actually delivered by Cloudflare, so there must be a connection issue there. Hopefully it's a temporary issue though. If you have access to a VPN can you see if that makes any difference to the download speed?



#5
Bouzybaa

Bouzybaa

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Hey so yeah, using Nord VPN based in Germany the speeds are golden, as they should be. Why is this however? i never used to need a VPN to use NMM and nexusmods?

 

Thanks for the solution in any case



#6
Pickysaurus

Pickysaurus

    Community Manager

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It's difficult to say exactly why this is a problem. Our troubleshooting only covers our CDN network (used for larger files) and not the CloudFlare network used for smaller files. My best guess is there's bad routing between your home PC and your local CloudFlare node. 







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