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On paper that is plausible but looking at the actual metrics the mobile design is worse then desktop at the moment if we are talking industry standards. So if that is there intention the are not doing themselves a favour with the current design.
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I will play devil's advocate on the proposed actions because I find this more damaging for the users then for the targeted service. I fully understand the emotions behind it as well as the desire to change the situation by protest but it will most likely not work. And yes I am also not happy about the situation or at least part of it. Let me explain. Companies do not care about there users they care about the numbers at the end of the quarter. (not talking about individual staff but the company as entity) Unless you can actively cause a long-term downward trend of loss in revenue (more than a year) the protest is not going to do anything beside make you personally feel a bit better on short-term. Why is that? Well these things are calculated when a company takes a radical change in there impact analyse and risk assessment. Or they should at the least. Lets break it further down. There is no risk of this catching mainstream media for them, the problem is to mundane for the mainstream media to care it will not cause ratings. And media cares about ratings not problems. Sub markets as in game reporting news sites will not care until there is a active large social media campaign they can profit of and then even coverage will at most be very low unless some controversy happens as mass bans, verbal abuse from staff side etc which will be seen as profitable. Again media cares about numbers not problems. Deleting already paid products will not hit the actual company revenue. Well over 90% of people will voluntarily use the service in a week time again due to FOMO and up to 98% will be back in the first month. And if not at least revisit the medium which will keep the SEO, marketing at the same level. Sure some recurring payments might stop but you are most likely looking at numbers as low as 0.000001% of total customers. You are not going to get a lot of big mod authors to reconsider the platform based on just a UI change. It is a pain to move things around for authors and due to the way the user agreement works Nexus is allowed to still use the old resources so it will hurt the mod authors for a very long time unless they make lots of content weekly that can be made exclusive. However those type of mod authors most likely run also on donation money partially. Meaning a move will cut in there own revenue lowering production capability and generally not worth the risk for them. And with the mod authors still active it will still draw the required traffic for nexus to keep profiting of the product. And the worst is it might actually drive sales up. Either because people out of protest decide to get premium who are pro new nexus style or the ones against it might as mentioned get remorse and decide to renew there subscription sometimes against less favourable costs. I fully understand the utopian thinking that an user outcry and protest move will resolve this but that is not how it works in the business world. Do spread your dislike, discomfort, opinion and ideas with anyone you think should hear it but burning your own money makes company board members chuckle and then move on. Also be respectful even if you do not agree with anything anyone from the company says. (curse people in your head smile to them in public) The most from the company you are going to impact are the ones not at the decision level required to overturn a company decision. And those do not deserve it to catch any of the perceived blame unless they actively instigated something themselves which is very rare to happen *but can happen* That includes people that are perceived as the decision makers for the public like a lead designer position they are not the once ordering the actual change on top level they simply carry out there assigned task and take the brunt of the blame. I have been in hundreds of meetings rarely lies the problem at lower management. But sadly they are the once that are a easy target for the virtual stocks to throw the rotten vegetables at. Do ask critical questions and call out things that are clearly feed lines I am sure you can find them and challenge those. And lastly keep in mind that a heated argument can also be used as a PR tactic as to make it look like they are reasonable but the protestors are not listening to any company feedback in return. That might also give the excuse for the once that are in control to shutdown feedback related to the specific protest on grounds of that the debate has devolved in a off topic mess. Which will short-term spawn smaller but not as organized disagreement threads and eventually die down in popularity, reach due to most viewers are not going to track multiple threads on the same problem at a time. I am not saying Nexus will do this but I seen it all to often at other companies. This is of course all a personal opinion but one from a corporate perspective.
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Might I suggest if the allegedly affected user(s) are willing and the team can support it including writing guidance to retrieve some actual user metrics as in HTTP Archive Format (.har) or even a trace file? It would require a secure upload due to the session information and user permission understanding under privacy law (GDPR etc) but it should show exactly what is happening during the up and downstream and if there are any delays happening due to server requests, due to for example plugin injection or CPU, memory shortage or outside partners. Most modern mainstream browsers should support it pretty much out of the box these days. A video rarely provides the necessary data to verify source performance issues. It is a great medium to catch user errors or perceived slowness but beside that your blind as to what is actually happening on the back-end. I would not want to subject a dev team to video footage for these kind of issues but that is of course my own opinion. As for general performance issues: I just did some tests myself and I am sorry to say but the metrics are not looking good. desktop 52 mobile 22 on lighthouse. Up to 10 layout shifts reported during the test significant numbers of to many redirects from ad partners causing bulks of in browser errors as well as reported forced reflows during trace. I did my test in chrome guest mode no plugins and on the device the entire hostfile emptied as to not block any sources. Test where run on a stable 150mbit fibre line and no CPU, Memory or bandwidth limitations imposed in client session. The team might want to review some Lighthouse metrics when time permits it as well as running a browser trace on mainstream browsers in house to verify the lighthouse findings.
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I can't say the reason for others and it would not be appropriate either but mine is simple selfish and honest. I am not getting paid. This is a company not a charity I paid for a service I use the service that is the relationship I have with this company and all I ever want it to be. When I am at my work and I need to use software for the company then I get heavily involved in development projects because it impacts the company. Privately I just want to relax and not worry about stuff I am normally getting paid for just use a product not think about it and enjoy my off time. It is selfish and I am happy to admit it. I am also genuinely happy that others enjoy the community all the great features and I wish them to have many more things added for there enjoyment to come. That is exactly why I am not the target audience for this site when it comes to testing new features because I will not use 90% of it ever in its lifetime. What I do care about is that things that are changed are delivered with quality on par with the rest of the delivered product if I do use it. And if someone as a project lead give the greenlight on a update to be released you better make sure it is ready for production or you will know it the minute it is released by your end users. I sadly deal with that every single day of the month in some form or another. And when that quality level does not happen and I get inconvenienced as one of those end users I will say my piece about it. Because I paid for the product. I will take my time with the feedback I will try to be helpful and I will keep it respectful but I am also not going to sugar coat things either. I have been 20+years involved in software, webhosting I know when things should not be called for production ready. This is not production ready it has functional limitations and bugs that should have been caught day one. Not by users, but by the design team. And if feedback does not get picked up that is fine to. The truth is I don't browse a service how a company ever envisioned it This is how I view nexus. https://go.screenpal.com/watch/cTeo0hn1W5I I will gut everything out that I do not need from sites that I visit more often than once a month. I will code and inject things myself if features are annoying me if I find it worth the effort in the long run. And so if this keyboard thing stays half finished I probably will with a little guidance of our company A.I service build a private browser extension to fix it myself like redirecting the output of / and escape while this site is open and in focus to another key that makes sense to me. Or I might not bother with it time will tell. But I hope that all the feedback does help and the product gets improved for those that do require others to deliver or repair it.
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Change is not a bad thing as long as it is well executed. There will always be people who object to change whatever it might be some even out of principal. But when you start inconveniencing with the change that is where the line should be drawn. Two month testing can't catch all bugs in most software, code updates but the things I listed above where discovered in less then 15 minutes by browsing. They are things that happen naturally they are not some obscure glitch, bug that happens because of a certain rare system configuration they should have been caught *before* testing it in public. It is like testing a car for a drive noticing the right door is missing from the outside a wheel is replaced with a cinder block the engine is smoking when you turn the ignition key and saying it is ready to hit the road. Removing the update now is most certainly not going to happen as that creates a whole other kind of can of worms I am all to familiar with but here is a tip how to make it less inconvenient while still able to test and improve the new search. *Make it optional and give incentive to use it* Change the behaviour of the top search bar to the old one. Put a nice visible banner on top of it saying "Want to try our new search and help us develop it? Press /" Put a report bug and feedback button on the footer of the new window to catch information. Take daily, weekly heatmap tests if people are actually using the new search or the old one based on your updates and fixes. If people don't like it the temperature indicator will have gotten hotter on the search bar if they do like it then it should have gotten colder. compare to the day or week before it. Extent this test for half a year or so or until majority of people are using the new search method organically and by having more handy features which are absent of the old search system. Then put a news message up on the banner explaining you are retiring the old search method in x days. Make it a simple animated countdown to draw attention. Put another feedback button in the linked post have feedback get sorted in your CRM or what ever back-end system is used. Create a list on expected keywords for reasons why some people still prefer old search have the top 10 printed out to dev ops and then decide if anything should still be implemented in the new search before retiring the old one. When all is said and done then finally change the old search bar to activate the new one on the countdown expiration. Expect still some protest as is natural behaviour with any change but the late majority phase should already be well under way when you push that button and you should be only dealing with the laggards under the rogers bell curve. Right now it is more in the early adopters and early majority on the curve if it was by choice there is no company not even one with a almost religious fandom like Apple that gets the users over in 2 months on a new UI. And ruffling the feathers of the early majority is a sure way to keep that curve climbing up only slowly while irritation levels rise. And why the rush? Lets just stop for a second and think of Nexus as the company and not as the user mod platform. Does Nexusmods have any competition to worry about getting behind by taking there sweet time? Steam workshop is like a baby compared to the capabilities this site and associated software offers. It is a nice snack for Valve to offer as feature but they certainly are not investing there capital in it. If they did we all would know you don't need a business degree to understand that a multi billion dollar corporation can buy out there competition or run them out on the race with ease if they are set on it. What is the total revenue for nexus around 10 to 12 million I would estimate Valve wants to buy it they offer something like 100 million and some cozy paid advisor positions they would not make a dent in there income as they have 8+ billion net worth and no investors to worry about. I would take the money in a heartbeat 10 years of guaranteed income enough to invest in another pet project and steady income of a company to big to fail. Moddb is the granddad of mod platforms old reliable but also old in what it offers. If its a game before 2010 then Moddb comes to my mind beside that Moddb is not something I ever think of when using mods. They also have a stricter nudity policy which as we all know drives popularity for that category to nexus. It will most likely be here long when Nexus is gone or becomes irrelevant because it was one of the first. But it will never experience its glory days again. CurseForge is the hip kid on the block actual good interface implementation but lacking the community backing of major popular mods in categories of games and the mod management lacks the things Nexus is preferred over there focus is more the casual mod user. 107 games vs nexus with 3540 games and some popular mod heavy games completely missing on there end because authors prefer nexus mods over them and simply refuse to offer it there. Amazon passed them with the parent company Curse media on to subsidiary Twitch and Twitch saw them as a quick revenue stream. Curse media the parent company was sold beside parts like CurseForge to fandom which had no use of a mod platform they wanted the wikis and DND Beyond and Twitch now being stuck with something they had no idea to actually use or interest in started to look for sellers. Overwolf was happy to take it over and that is as far as we are in the investment history. They are not after more demanding audience they are after steady revenue stream with minimal effort. If this was my company I would be very happy with the position I sit in worry less about being hip and age with grace and be proud of the marketing position you hold. You are not going to lose income with ignoring the majority we all know that protest rarely work in the business world as a means of preventing things and frankly it is most times a waste of time on the protestors side. But you are going to lose faith and goodwill, you are going to see less feedback on changes not because they think you are doing a good job but because it is not worth there time to help you out. And that is not a user protest that is simply a choice in priority. You can change, replace your product overnight but not your users.
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Keyboard shortcuts for actions on a site have *never ever caught on.* No site visitor who doesn't already know that you can press / to open the search or someone with a disability which makes mouse, touchpad difficult to use will get it, unless they are maybe a power user. But I doubt that the last group even would think this is efficient compared to the regular navigation. That / icon hint blends in with the rest of the site most likely the user attention more wanders to the orange,yellow buttons if there would be any heatmap test. I very much doubt that a lot of users will ever understand that / is actually a hint to press it on your keyboard. There is also no mouse over that explains it to new users. Which is odd because this is implemented right here in the forum when you mouse over any text for longer than a second in edit mode. Or even on the very page on the notification button. Which is obvious it is a button by its design. Why was the / not designed as a clear button. It does not matter that it is fake button it should not blend in with the rest of the site element if you think its important. The / button only opens the windows yet does not close it. What is the point of that? / as search does nothing in the search field itself so if it does not block the use why the unnecessary key travel to escape. Both keyboard buttons are not in the general reach of the hands with proper placement either with a very good reason as they are not for regular navigation. Why is it not a responsive window design. You can't put it in a screen grid and search the window it simply does not open it also gives no feedback either of this and when you resize it When you resize it the current search is lost. I do not know how many use it but I bet a fair bit of users actually multitask and want to compare things that is now virtually impossible without multiple screens or having to minimize the screens constantly. Why if you want to encourage shortcuts in the search is the actual grid not correctly aligned meaning that texts get cut of unless you jump further down after which there is no gentle downward scroll action it instead jumps half the screen. I can already bet that what people will start doing is use the shortcut notice the text cuts of then use there scroll wheel to move it down instead and not bother with the shortcuts anymore. Why are images in the search of the page all loaded instead on focus. Lazy load for what is visible for the user is good practice but why waste bandwidth loading all image previews when the user has not even scrolled down. I really do not get this almost addiction to make stuff less efficient ever for a company there existing users. I have this discussion on enterprise level several times a year with big companies. It almost always ends in a complete mess a very buggy unnecessary mess. And every time I am reminded of a image as old as web design itself engraved in my mind. https://www.reddit.com/media?url=https%3A%2F%2Fi.redd.it%2Fi2aeyrivmjoz.jpg
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Hi Pickysaurus, I was not the original person that bumped the thread. There reaction is gone now I do not know if that was intentional however. Resetting to factory has no effect either and since it also happens in guestmode it can't be an extension. As for third party apps I use a commercial firewall but since its a javascript error and thus client side I find that also not plausible explanation. I have not been able to replicate it on other systems either I have no idea how or why it only bugs out when logged in but I can work around this by running a seperate session and simply copy the individual urls. Not ideal but workable. Judging by the fact you can not replicate it either I think it would be best to close this thread. I thank you for your time and I will avoid replying to such threads in the future.
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This seems to indeed have resurfaced as a bug. The issue only happens when logged in to NexusMods.com; it will not happen when viewing the site as a guest. I have cleared the cache and used guest mode to test. The moment the bug happens, the following error gets logged in the Chrome console. Uncaught Type Error: Cannot read properties of undefined (reading 'Send') at HTMLAnchorElement.onclick (?BH=1:2014:33) Where BH=1:2014:33 is cyberpunk page 2 for example Here is a screen capture of guest mode working without being logged in, but the page switch failing when logged in. https://go.screenpal.com/watch/cZX3Y2nVBRq This has been 100% reproducible and has no bearing on cache or plugins in the browser.
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Thank you kindly for the update notification Pickysaurus. And my sincere apoligies to you Jazzfrezi as I was under the impression this was related to the problem. Glad to see both our issues are resolved
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Hello, Pickysaurus here is a detailed report about this as I just audited it. https://go.screenpal.com/watch/cZj2IHV9Uep To explain it, Fallout 4 has a mod called Fallout 4 London, which is so big it has its own page. But both pages use the same ID for mods. Vortex can't handle this, so if you press update, it looks up both pages for the latest version. Example given. https://www.nexusmods.com/fallout4london/mods/336 Which is 1.0, but https://www.nexusmods.com/fallout4/mods/336 Is also 1.0 Thus, now Vortex retrieves https://www.nexusmods.com/fallout4/mods/336 when you have https://www.nexusmods.com/fallout4london/mods/336 This means suddenly a mod is replaced with another mod, the naming gets mixed up, but the directory stays the same. If this happens to an essential mod, now the user their entire game is corrupted without their understanding why it happened. This probably works both ways, which means that at the moment, all Fallout 4 players are at a serious risk of their mod list being corrupted. I have verified this by trying it 20 times, and the result has always been the same. Can you forward this to the official staff to make it a high priority because it spells a disaster if, for example, an essential mod like https://www.nexusmods.com/fallout4/mods/4598 Gets a 4598 on falloutlondon as concurrent: https://www.nexusmods.com/fallout4london/mods/4598 And as the OP posted it happens to multiple pages where the main game has variants. So in his her example https://www.nexusmods.com/skyrimspecialedition/mods/112351 https://www.nexusmods.com/skyrim/mods/112351 If you need more details, please let me know. Vortex 1.11.7, 6/11/2024 Electron 28.2.0 Node 18.18.2 Chrome 120.0.6099.227
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For those people who are stuck on the Cloudflare Bad Gateway screen, delete your cookies in your browser. There is no ongoing site issue, it is a cache incident. This action depends on what browser you use, I will explain it for Chrome. Press Alt + E you will select the right site option menu. Now press S followed by Enter. You will get in the Settings search field. Find Site Settings, click on it. Now click on "View permissions and data store across sites" Search for nexus mods and click on the thrash bin icon. You will get logged out of the service, but next time you log in it will work again. Now for the admin's suggestion, please tell people on the Bad Gateway error page or on the linked https://nexusmods.statuspage.io/ that they have to clear their cookies. Next, my suggestion is to set a much, much lower expire date for the related cookie until this is resolved in full. Error pages *should never* be cached if at all possible.
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For those people who are stuck on the CloudFlare BadGateway screen delete your cookies in your browser. This action depends on what browser you use for example Chrome you can use Alt + E Than S than Enter You will get in the settings searchfield. Find Site Settings click on it. Now click on "View permissions and data store across sitesl" Search for nexusmods and click on the thrashbin icon. You will get logged out of the service but next time you login it will work again. Now for the admins suggestion please tell people on the BadGateway error page or on the linked https://nexusmods.statuspage.io/ that they have to clear there cookies. Next my suggestion is to set a much much lower expire date for the related cookie untill this is resolved in full.
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Is the mod shown as below allowed on the file section of Hogwart Legacy? https://www.nexusmods.com/hogwartslegacy/mods/589 Has the content moderator team simply not had time to act on this or is this deemed to not break the specific rules. I send it several days ago for review as the staff stance seemed to be very strict on this section. I did not want to make this a public discussion topic but it seems we are not allowed to contact staff by private message at this time. I do not care if it is allowed or not allowed only if I should keep reporting this kind of mod on this section or leave it be. Thank you for your time. *Just to reiterate to any others viewers I am not going to engage in any conversation about the content itself. This is simply a inquiry*
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I understand that the infrastructure can be a challenge. We use a small VPS at a different supllier in a different country for the status monitoring page. There are of course also commercially available products but that depends on the infrastructure that has been deployed to some degree and honestly most times these things only take a one time development, deployment so cost for a commercial products most times does not weight up to inhouse solutions. Granted without mirroring or high availability clustering and floating IP's there is still a change the status page also can go down but still the change of two seperate datacenters going down is very small and it should be combined with a alert mail, sms or chat towards network admins in case the status page also goes down. At any case thank you for your reply and maybe in the future we can look forward to some kind of solution.
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I am sure most here have noticed the recent Vortex service outages on the end of Nexus itself in which users were not able to login or appeared logout of Vortex or the site. I am wondering as a someone that dabbles daily in enterprise datacentre hosting myself would it not be beneficial to make a limited status page aka heartbeat monitor for services? The Cloudflare CDN message that a service can't be reached is most times misleading and it does not work all the time from own corporate experience. Furthermore Vortex does not really throw up any meaningful error message itself which means you can only guess what is going on. While there are public non affiliated services like downdetector, is it down or is it just me they do not handle communication between applications either. I am not suggesting a full blown NOC heartbeat monitoring service just something simple as Site unreachable, Connection to user database interrupted please try again later. Or even more simple a we are experiencing technical difficulty pop-up or banner. I have no idea if this suggestion has been made before or rejected as the forum search function ironically is throwing up a generic error 500 message :smile: