MikeBH

15 is one of my FAVORITE contest numbers… Seriously.

Your video is not visible for me. Has it been blocked/removed, or is it an issue that only I am having? If it's available elsewhere, feel free to send/post the link for me. I'm still having the issue (with NO mods) and none of the others suggestions (that work "100% of the time" ) have made the slightest difference, so I'm anxious to see any suggestions that may be of help. Thank you!

Thanks for the prompt reply Lisnpuppy! I will do so. I just wanted confirmation before barking up the wrong tree, as my issue seemed more of a technical nature than most membership related issues may seem. Sincerely, MikeBH (Mike in Seattle)

Since ZeroKing didn't answer… Robin, are ZeroKing and your messages directing me to send my concern to the attention of your team? I would have initially, had I thought of it as an issue appropriate (one dealing with connectivity and download throughput) for the group that seemed to focus on Membership Payment Processing? [Edit: As I read the preceding line, I realize it may sound a bit "snarky"; but believe me, nothing could be further from my intent.] Because if that's the case, I'm very happy to do so, as a solution to my download problems is my only goal. I just want to be sure I'm engaging with the correct team for the concern I'm reporting, and that your post was directed to my post as well as BPBrendanPoole. I'm totally understanding of the fact that your organization has to run with a concern for wasteful staffing and resources. I just want to be in the right place for what I'm seeking. If I am indeed in the wrong area, and asking the wrong department, I'd be very appreciative of a digital version of I sign that says "Get in this Queue". :happy: Thank you very much, in advance, for your assistance. Have a great day! Sincerely, MikeBH (Mike in Seattle)

ZeroKing, were you directing your reply to myself, or to BPBrendanPoole? I'm assuming the latter, as his issue seems more related to finances/payment processing; but I wanted to double check. Thank in advance. Mike (MikeBH)

I have a feeling this may not be the right place for my issue, precisely. But I've looked all over and most other resources I could locate, and they include the disclaimer/direction "This is NOT where you should be posting support requests", so here goes. My Premium account processed, and I seem to be getting the upgraded download feature, *at times*. I live in Seattle, in the NW corner of the USA. The premium server the system defaults to is Dallas (presumably, being the closest geographically). However, if I use any server other than Kent, UK - the download creeps along at speeds that seem slower than the CDN server(s),with no multi-threading at all. Further, they often stall, resulting in the "999:99" ETA, So, if I manually override and choose Kent as my default, things work (sort of). A single download works fine. However if multiples downloads queue up (even coming from Kent) the same symptoms occur that I've described. I've checked my download speeds via the Nexus Download Diagnoser, Ookla, BroadBandReports and a few other online speed analyzers. The results are what I expect for my internet provider (Cablemodem with Download throughput rated at >20Mbps (actual results as high as 30-50 off Primetime). If this is the wrong place to try to resolve my difficulties, please direct me to the appropriate direction. I don't want to be a pest and be barking up the wrong tree. I understand your resources are finite, and I want to play by the rules. Sadly, I'm at a bit of a loss in my current situation. My thanks for your time, and kind assistance. Sincerely, Mike in Seattle MikeBH (on Nexus)