I am writing to express the unacceptable service your website/servers are providing. I have been a premium member on your site for years and for the past year or more have been experiencing issues regarding downloading content. I understand that you are the reciprocating end of DDOS attacks but even then their are work arounds for these issues. I don't want my money back - I want to continue to use the site for downloading content; however I do want what I paid for, and their are simply times when this site is nearly unusable. Simply put I would think that after on going server issues the Nexus staff would have figured out the server issues. Please fix.
