I feel like we are going to have the same exact issues,just on a different set up. In-fact,i feel like going through a third party software to chat with the nexus users,is going to cause some security issues. Even though you have added all these different channels,we are still getting people who are demanding for us to help them, i won't label this a success unless you find some way to integrate it on to the nexus. i feel like adding discord is going to cause alot of issues that we didnt have to begin with. All my suggestion is,is find a way to make nexus discord completely friendly,perhaps try to find a way where you can sign up using discord and link your discord account to the nexus,then we can actually confirm that people are who they say they are.