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Posted (edited)

Tried to upgrade to premium and got routed out paypal, but noticed going through them they added 12% to the price, wth! :pirate:

 

I.e. normal exchange rate cost works out to be about 50.00 euro = 60 usd, but my price when going through paypal is 72 usd.

 

I've looked at most all my Profile and UI options but I can't find out how to change payment methods.

Or are we being forced to go through paypal and pay outrageous fees?

 

 

Thanks,

potential customer? :confused:

 

Edit: I sent an email to support but wasn't sure they would respond in time, so asking here too.

Edited by Acleacius
  • Community Manager
Posted

Hi there,

 

I have replied via email, but the $12 is likely your local taxes and/or PayPal conversion fees.

 

PayPal will be the only option until we've migrated to our new system tomorrow.

Posted (edited)

Thanks for the reply, ok well at least I tried to upgrade.

 

I can't speak for other countries but I don't think the usa charges taxes on a service of this kind.

I'm more of the opinion that paypal is forcing this fee and it sure isn't my bank (I called and asked them).

 

This seems like a really good reason to have left in place the ability to use credit/debit cards until after the conversion.

At least imo, being left at the mercy of paypal 'transaction' fees like this isn't good for anyone.

 

Edit: I do believe it's law here in the usa to say if something is a state of federal tax, which it did not say.

Edited by Acleacius

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