Notifications have ceased to function

HouseAeonna · August 9, 2021

Notifications for mods I was tracked stopped a few days ago. Upon checking my sliders, they're all set to disabled fand attempting to enable then just throws the dreaded red "oh dear..." error. What gives?

Browser is Firefox Quantum 60.6.1esr (64-bit)

HouseAeonna · August 9, 2021

Should add that this breakage appears to be limited to the FF browser (and its not running any blockers). Clearing cache, cookies etc does not resolve the issue. Would be nice to have a Nexus team member chime in here because I can't find anything on my end that may have caused this.

Pickysaurus · August 9, 2021

If it's limited to Firefox, have you tried disabling all Firefox's "privacy" settings and any addons? I don't have a Mozilla browser on my home PC to test with but it could be as simple as that.

roelani · August 9, 2021

If it's limited to Firefox, have you tried disabling all Firefox's "privacy" settings and any addons? I don't have a Mozilla browser on my home PC to test with but it could be as simple as that.

This is kind of terrible advice, honestly.. Don't... I mean, it goes without saying, but since there is no per-site policy in Firefox's settings, those privacy settings should NOT be disabled browser-wide. Firefox does not prevent other sites that use cookies from functioning, so clearly something else is borked, and it very likely has nothing to do with privacy settings.

I just tested on my end on a brand new install of Firefox @dmikulec, no extensions, privacy settings left default per the installation process. Things seem to be working as intended. I can toggle a notification as read/unread. I went into settings and switched the privacy options from "Default" to "Strict", and the read/unread toggle still works.

What browser extensions are you running, if any?

HouseAeonna · August 9, 2021

Hey there, thanks for the response. The PC is only used for gaming and the FF browser only for logging onto Nexus so I keep it dialed down pretty low anyway. No plugins aside from a Youtube ad blocker. I tried to dial it down as far as it would go and nothing changed; attempting to enable the notification slider switches just throws a red connection error. I've added a second screengrab to my initial post.

Everything WAS working for me until the 6th! And I didn't change anything on my end.

Has Nexus changed something recently related to where these config files are stored? And no, I normally don't surf with low privacy settings. That's why I do all that on a separate Linux/MAC machine.

roelani · August 9, 2021

Hey there, thanks for the response. The PC is only used for gaming and the FF browser only for logging onto Nexus so I keep it dialed down pretty low anyway. No plugins aside from a Youtube ad blocker. I tried to dial it down as far as it would go and nothing changed; attempting to enable the notification slider switches just throws a red connection error. I've added a second screengrab to my initial post.

Has Nexus changed something recently related to where these config files are stored?

If you're not married to your bookmarks, browsing history, saved passwords and whatnot, I'd suggest wiping Firefox completely (remove programs/uninstall) and installing it fresh from a new download straight from Mozilla. Might solve your issue.

HouseAeonna · August 9, 2021

If you're not married to your bookmarks, browsing history, saved passwords and whatnot, I'd suggest wiping Firefox completely (remove programs/uninstall) and installing it fresh from a new download straight from Mozilla. Might solve your issue.

Thanks. I'm going to have to consider that I guess. I test software for a living so I'm kinda used to loading and reloading software when I migrate to different machines anyway. Did that over the weekend in fact. Thanks again for the input.

roelani · August 9, 2021

If you're not married to your bookmarks, browsing history, saved passwords and whatnot, I'd suggest wiping Firefox completely (remove programs/uninstall) and installing it fresh from a new download straight from Mozilla. Might solve your issue.

Thanks. I'm going to have to consider that I guess. I test software for a living so I'm kinda used to loading and reloading software when I migrate to different machines anyway. Did that over the weekend in fact. Thanks again for the input.

Np <3 Fresh vanilla install works 100% on my end. Hopefully that fixes it for you. All else fails, there's always Chrome, lol.

Pickysaurus · August 9, 2021

I'll try and test it tomorrow. I know some version of Mozilla browser use an outdated version of JavaScript and don't support some newer operators. If you had an errors in the dev console that would probably help track it down.

HouseAeonna · August 9, 2021

I'll try and test it tomorrow. I know some version of Mozilla browser use an outdated version of JavaScript and don't support some newer operators. If you had an errors in the dev console that would probably help track it down.

Ask and you shall receive. I shoulda thought of that earlier. Here's a quick copy and paste from the console...

Invalid URI. Load of media resource data: failed.