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Desperate need of Elden Ring tech help


WakahisaSensei

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Recently purchased Elden ring on steam. Tried reaching out to official support but they don't respond.

 

Been suffering from the white screen crash on startup. Haven't been able to play the game even once.

 

Tried multiple fixes but I'll get to that. Suffice it to say, i've tried all the basic stuff like verifying file integrity, reinstalling (3 damn times), and my machine is more than capable of handling it. My brother's near identical computer plays it just fine.

 

So I looked up a fix that involved going into graphicsconfig.xml. But here's the weird part. There is no graphics.xml. It simply doesn't exist on my machine. Now I may not be a tech person, but how does is steam not installing the game properly 3 times and then telling me the files are verified?

 

Or maybe graphicsconfic.xml is only created when the game is first played?

 

I'm at my wits end. just want to play Elden Ring and for all intents and purposes there is no reason that I can find as to why the game won't work. But it doesn't. Please help.

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