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Infinite loading issue/ Stuck at Splash screen


ChtulhuMan

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I've had vortex on my PC for a while using it frequently for fallout new Vegas than after the game crashed due to console commands and now my vortex won't open at all it just shows the Logo/ loading screen and never goes anywhere. IDK what to do i have deleted and re-downloaded the vortex file multiple times but the same issue always happens.

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Guest deleted34304850

your game crashing has no effect on vortex being able to start.

i hate to say it but have you tried rebooting your machine rather than continually downloading and reinstalling vortex which, as you have seen, does nothing to help you.

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Some things to try:

 

1) Check your hard disk for errors

2) Use Task Manager to look for running instances of Vortex. End them.

3) Validate your Windows installation: https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca

4) Don't delete Vortex - uninstall it through Windows. Then download the Vortex stand-alone installer. Run that..

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Guest deleted34304850

I have tried restarting my PC multiple times as well but it is always the same issue, also when NV crashed i turned off my PC improperly the only thing affected seemed to be vortex.

for whatever reason, you omitted that bit about improperly closing your PC from your initial post. are there any other things you did that you haven't mentioned?

in the post above this one, tannin mentions a log that could offer some insight - can you cut/paste the log, or if it's quite large, say the last 100 lines into a message in this thread (use spoiler tags please), so we can take a look at it? or put it into a google drive or something?

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Log Data of last few times trying to boot:

 

Mon, 25 Apr 2022 18:01:03 GMT - info: Vortex Version 1.5.10
Mon, 25 Apr 2022 18:01:03 GMT - info: Parameters C:\Program Files\Black Tree Gaming Ltd\Vortex\Vortex.exe
Mon, 25 Apr 2022 18:01:03 GMT - info: start file validation
Mon, 25 Apr 2022 18:01:04 GMT - info: done file validation
Mon, 25 Apr 2022 18:01:04 GMT - debug: showing splash screen
Mon, 25 Apr 2022 19:44:20 GMT - debug: getting arguments from second instance 0=C:\Program Files\Black Tree Gaming Ltd\Vortex\Vortex.exe, 1=--allow-file-access-from-files, 2=--js-flags=--max-old-space-size=4096
Mon, 25 Apr 2022 19:44:28 GMT - debug: getting arguments from second instance 0=C:\Program Files\Black Tree Gaming Ltd\Vortex\Vortex.exe, 1=--allow-file-access-from-files, 2=--js-flags=--max-old-space-size=4096
Mon, 25 Apr 2022 20:01:58 GMT - debug: getting arguments from second instance 0=C:\Program Files\Black Tree Gaming Ltd\Vortex\Vortex.exe, 1=--allow-file-access-from-files, 2=--js-flags=--max-old-space-size=4096
Mon, 25 Apr 2022 20:08:00 GMT - info: --------------------------
Mon, 25 Apr 2022 20:08:00 GMT - info: Vortex Version 1.5.10
Mon, 25 Apr 2022 20:08:00 GMT - info: Parameters C:\Program Files\Black Tree Gaming Ltd\Vortex\Vortex.exe
Mon, 25 Apr 2022 20:08:00 GMT - info: start file validation
Mon, 25 Apr 2022 20:08:01 GMT - info: done file validation
Mon, 25 Apr 2022 20:08:01 GMT - debug: showing splash screen
Mon, 25 Apr 2022 20:27:11 GMT - info: --------------------------
Mon, 25 Apr 2022 20:27:11 GMT - info: Vortex Version 1.5.10
Mon, 25 Apr 2022 20:27:11 GMT - info: Parameters C:\Program Files\Black Tree Gaming Ltd\Vortex\Vortex.exe
Mon, 25 Apr 2022 20:27:11 GMT - info: start file validation
Mon, 25 Apr 2022 20:27:11 GMT - info: done file validation
Mon, 25 Apr 2022 20:27:11 GMT - debug: showing splash screen
Mon, 25 Apr 2022 22:42:42 GMT - info: --------------------------
Mon, 25 Apr 2022 22:42:42 GMT - info: Vortex Version 1.5.10
Mon, 25 Apr 2022 22:42:42 GMT - info: Parameters C:\Program Files\Black Tree Gaming Ltd\Vortex\Vortex.exe
Mon, 25 Apr 2022 22:42:42 GMT - info: start file validation
Mon, 25 Apr 2022 22:42:43 GMT - info: done file validation
Mon, 25 Apr 2022 22:42:43 GMT - debug: showing splash screen
Mon, 25 Apr 2022 22:53:16 GMT - info: --------------------------
Mon, 25 Apr 2022 22:53:16 GMT - info: Vortex Version 1.5.10
Mon, 25 Apr 2022 22:53:16 GMT - info: Parameters C:\Program Files\Black Tree Gaming Ltd\Vortex\Vortex.exe
Mon, 25 Apr 2022 22:53:16 GMT - info: start file validation
Mon, 25 Apr 2022 22:53:17 GMT - info: done file validation
Mon, 25 Apr 2022 22:53:17 GMT - debug: showing splash screen
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when I ran the file cleanup it found issue with:

 

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
C:\Windows\system32>Mon, 25 Apr 2022 18:01:03 GMT - info: Vortex Version 1.5.10
'Mon' is not recognized as an internal or external command,
operable program or batch file.
C:\Windows\system32>Mon, 25 Apr 2022 18:01:03 GMT - info: Parameters C:\Program Files\Black Tree Gaming Ltd\Vortex\Vortex.exe
'Mon' is not recognized as an internal or external command,
operable program or batch file.
C:\Windows\system32>Mon, 25 Apr 2022 19:44:20 GMT - debug: getting arguments from second instance 0=C:\Program Files\Black Tree Gaming Ltd\Vortex\Vortex.exe, 1=--allow-file-access-from-files, 2=--js-flags=--max-old-space-size=4096
'Mon' is not recognized as an internal or external command,
operable program or batch file.
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Some things to try:

 

1) Check your hard disk for errors

2) Use Task Manager to look for running instances of Vortex. End them.

3) Validate your Windows installation: https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca

4) Don't delete Vortex - uninstall it through Windows. Then download the Vortex stand-alone installer. Run that..

Stand-alone installer? do you mean the .exe?

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Some things to try:

 

1) Check your hard disk for errors

2) Use Task Manager to look for running instances of Vortex. End them.

3) Validate your Windows installation: https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca

4) Don't delete Vortex - uninstall it through Windows. Then download the Vortex stand-alone installer. Run that..

Stand-alone installer? do you mean the .exe?

 

 

 

At https://www.nexusmods.com/site/mods/1?tab=files you have a choice of two files to download.

I was suggesting try the custom installer location one.

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