Darckdore Posted July 22, 2022 Share Posted July 22, 2022 Hello, first I am sorry if it is posted in the wrong section I'm realy having trouble understanding the forum. Today morning I hade the bad new that my paypal account was deduced to re-new my premium acces.That's something I am almost sure 99% disabled when firstly sub but was still active and I realy don't like that. I concidere it as a rob so please add a big button : "DO YOU WANT IT YES/NO"Anyway I managed to find a "cancel sub" and it looks like it worked but not cancled curent mounth it canceled the next one ! I don't know how and I don't want to claim it on paypal as a non autorised payment I post this if someone can help me be reimbursed please. Link to comment Share on other sites More sharing options...
Pickysaurus Posted July 22, 2022 Share Posted July 22, 2022 Sorry to hear this. Seems that you didn't correctly cancel the subscription. Please email [email protected] and we'll see if we can sort this out for you as per our Refund Policy. Link to comment Share on other sites More sharing options...
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